Resolved App reviews missing/Deleted?

Discussion in 'App Store Business, Legal and Marketing' started by xArtx, Jul 1, 2013.

  1. xArtx, Jul 1, 2013
    Last edited: Jul 2, 2013

    macrumors 6502a

    Mar 30, 2012
    Has anyone ever had their app reviews deleted?
    It took me my second app, and several months to get any,
    then there were two that were posted close together (in time)
    4 and five stars, both with good comments, one did contain some
    requests for features I'm not interested in implementing.

    Two or so days later, they are gone, and haven't been there since.
    What gives?
    I had friends test the particular app for the first month,
    and specifically requested that they DO NOT rate it.

    It's a free app, but I would be particularly pissed if it was commercial,
    not that I don't care, as it was still a couple of thousand, and a lot of time to produce.
    I've had no contact from Apple, nor have I made any.
    Cheers, Art.
  2. macrumors 604

    Jul 29, 2003
    Silicon Valley
    Do not depend on reviews (quantity or quality). Apple has a zillion different App store servers, and different reviews seem to end up on different servers at different times and under always changing rules. You can't depend on any of this, so assume it won't happen.

    Best bet is to do your own marketing, completely outside Apple's App store, even though figuring how to do this well might be more difficult than developing your app in the first place.
  3. thread starter macrumors 6502a

    Mar 30, 2012
    It looks to me like your answering a different question by mistake,
    or misunderstood my post.
    I think you read that I want to have negative reviews deleted.
  4. macrumors 604

    Jul 29, 2003
    Silicon Valley
    Or have positive reviews appear.

    Neither is guaranteed by Apple. If it's not in the written App store agreement, assume it won't happen... except by good luck, fortune or grace. Better to take marketing into your own hands.
  5. thread starter macrumors 6502a

    Mar 30, 2012
    Ok, sorry, now I get you.

    It turns out if I Google the app,
    and open Apple's link that appears there, then the reviews are still there.

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