appl service provider harddive upgrade screw up --help (warranty ???)

Discussion in 'MacBook Pro' started by Gokhan, Dec 2, 2006.

  1. Gokhan macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #1
    hi guys

    someone please put my fears to rest !!!!
    sorry - basicly i took in my( out of warranty )14" ibook to a apple service provider to get the harddrive upgraded to an 80gb ! anyway this was done in belfast whilst i was visiting some family. So now since the upgrade my ibook sometimes sees a boot disk somestimes it doesnt !!! also i get kernal panics and errors saying im low on start-up disk space and to close all applications ( i have over 50gb left ???) and now my ibook boots to a black darwin screen with lots of errors ahhhh

    i tried reinstalling os _ no avail
    zap pram _ no avail
    reset pmu _no avail
    hardware test cd says everything is ok ???

    when i go to pick my os start-up disk in sys pref the ibook restarts but doesnt see my boot volume every time 10/10 maybe sometimes after 5 mins of ???? marks it does (this was when it was getting to a destkop now it doesnt !!!) The only way to get it to boot was to force power off and power-up

    now it wont even boot to a useable screen ,sorry guys hang in there !!

    my question : as this upgrade was done 2 weeks ago by a apple service provider in belfast and i am now in london can i take this machine along with the receipt for the upgrade to the apple store (london) and have it repaired free of charge under the 3 month upgrade warranty as its definately the hadrdrive thats at fault !!


    ahhh

    help plz god help
     
  2. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    Was it an Apple Corp. Apple Store (with the genius bar and everything) that did the work, or an independent Apple authorized service provider.

    If 1) - then yes, another Apple Store should fix it
    If 2) - then almost certainly the machine will have to go back to Dublin. (unless you can get them to agree to have someone else look at it and bill it back to the independent provider who did the work. Good luck on that.)

    Did you pay with a charge card that offers purchase protection or extended warranty? Call your bank for options.
     
  3. Gokhan thread starter macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #3
    k

    well actually i had a freind take it to the store and get the work done !
    i went to the apple store today and yep they said they cant look at it but they said belfast should arrange a pick-up and fix for no fee but it remains to be seen what happens ??

    tomorrow will yield more answers !

    i hope
     

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