Apple 20" Cinema Display

Discussion in 'Macintosh Computers' started by appleguy, Feb 19, 2005.

  1. macrumors 6502

    appleguy

    Joined:
    Aug 23, 2002
    Location:
    Auckland, NZ
    #1
    Just purchased one of these to go with my new Mac Mini
    and the display has a pink pixal when it has a dark background
    only had this a day only noticed when I went to play a DVD now it sticks out like anything.
    does anyone know the rules for returning a display with 1 pixal faulty
     
  2. macrumors 68000

    NATO

    Joined:
    Feb 14, 2005
    Location:
    Northern Ireland
    #2
    You'll probably not have much luck returning the display as several dead pixels are considered normal by Apple. You could try your luck though, although you'll probably be met with this response by the customer services rep you speak to.
     
  3. macrumors 68030

    crazzyeddie

    Joined:
    Dec 7, 2002
    Location:
    Florida, USA
    #3
    No way you will get a new monitor for 1 pixel, even if its stuck white on a black background. Try massaging the pixel gently with a very soft cloth to see if you can get it un-stuck.
     
  4. thread starter macrumors 6502

    appleguy

    Joined:
    Aug 23, 2002
    Location:
    Auckland, NZ
    #4
    its pink if that makes a difference and only shows up on a dark background
     
  5. macrumors 604

    ravenvii

    Joined:
    Mar 17, 2004
    Location:
    Melenkurion Skyweir
    #5
    It doesn't matter what color it is or how it shows up. You need 4 or 8 (depending on vendor) dead/stuck pixels to be eligible for a swap. Like the above poster said, massage that pixel up good, it MIGHT get un-stuck. If not, and you REALLY want to swap it, abuse the display until there's more than 4 or 8 pixels dead or stuck, then call Apple up.
     
  6. thread starter macrumors 6502

    appleguy

    Joined:
    Aug 23, 2002
    Location:
    Auckland, NZ
    #6
    hum just tried to massage gentenly it appeard to have moved over a few pixels is that weird or what?
     
  7. macrumors 65816

    sjpetry

    Joined:
    Oct 28, 2004
    Location:
    Tamarindo, Costa Rica
    #7
    Can you make pixels get stuck? I never thought about it. :cool:

    You could have a pink backround. Whats wrong with pink. ;)
     
  8. macrumors 65816

    sjpetry

    Joined:
    Oct 28, 2004
    Location:
    Tamarindo, Costa Rica
    #8
    Do it somemore and it might go away. If not try to move it into a corner.

    I have a question. Why did you get a mini + 20in display instead of an iMac (much better deal). :confused:
     
  9. macrumors 6502a

    Joined:
    Apr 24, 2004
    #9
    ah yes... rule number one.. want a display with a good warranty against defects such as dead pixels? Get a Samsung... they've got a zero dead pixel policy. get a bad pixel? they'll exchange it for another free of charge. not to mention samsung makes excellent displays.
     
  10. thread starter macrumors 6502

    appleguy

    Joined:
    Aug 23, 2002
    Location:
    Auckland, NZ
    #10
    I was just seeing things when it was moving.
    but it turns out its not the monitor at all
    I changed to a different photo the the pink pixel changed to another corner of the screen turns out its my digital camera at fault, just when I was on the emac I didnt notice it. only when i zoom in on the pictures with my mac mini I and 20" Display I can see it
     
  11. macrumors 6502a

    Joined:
    Apr 24, 2004
    #11
    lol, now THAT is a funny one i haven't heard before :) glad it's not the $1000 display :p
     
  12. thread starter macrumors 6502

    appleguy

    Joined:
    Aug 23, 2002
    Location:
    Auckland, NZ
    #12
    I went for the Mac Mini as I needed the portablity option plus when (if) they do release a g5 Mac Mini I will get one and I wont need to buy a screen then
     
  13. macrumors 65816

    sjpetry

    Joined:
    Oct 28, 2004
    Location:
    Tamarindo, Costa Rica
    #13
    I never thought of the mini as a portable but when I think about it it makes sense. :)

    I would have gone for an iBook so I could "Mac on the go" (but you have different needs). :cool:
     
  14. macrumors 68030

    Platform

    Joined:
    Dec 30, 2004
    #14
    Can pixles get stuck only sometimes with a paticular color, it seem's that I sometimes get one white one or not :confused:
     

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