Apple and Best Buy deal?

Discussion in 'Apple, Inc and Tech Industry' started by iMikeT, Aug 7, 2006.

  1. macrumors 68020

    Jul 8, 2006
    I've heard rumors that Apple has made a deal with electronics retail giant Best Buy to have the Mac lineup at every Best Buy retail store. Could this be true? And if so, is this a good idea?

    I personally don't think that this was a good idea on Apple's part. Why? Well, because over 90% of BB employees have limited knowledge about the products they sell; definitely even more when it comes to Mac. I think that 99% of BB employees don't even realize that Apple makes more than just iPods.

    This is the worse part of the deal.... What happens if a customer brings their Mac to Geek Squad? This is what the conversation would probably be like:

    Customer: My Mac needs service. I don't know what's wrong.
    Geek Squad: Uh, your Mac has a virus and you need virus protection.
    Customer: Funny, I thought Macs don't get viruses.
    Geek Squad: Well, I'm a Geek Squad agent and I say they do. All viruses are the same and they affect every computer. I'll install virus protection for $100. I can't give you the anti-virus CD, just install the software.
    Customer: I should have gone to an Apple store......

    I used to work at Best Buy.:( I was saddened to see my fellow employees try to sell products they possessed absolutely no knowledge of. I remember being onced asked by a fellow employee if a Linksys wireless router would work with a Mac..... Sad.
  2. thread starter macrumors 68020

    Jul 8, 2006
  3. macrumors 65816


    Dec 16, 2004
    Birmingham, AL
    Good heavens, I hope not. I can't see why Apple would do it when they have their own dedicated stores with employees who *are* smarter than raisins. No offense to anyone who works at a BB, but my one and only experience at a Best Buy left a rancid taste in my mouth. It would just serve to cannibalize sales from Apple's retail stores, the employees would probably try to unconvert those sales over to PCs, and give a lot of customers even more Mac misinformation. Just a bad idea all around.

    I'll drive to the nearest Apple store (3 hours away) before I go to a Best Buy again. Then again, I'd also like it if Apple would stop clustering stores in CA and put just one reasonably near me.
  4. macrumors 68030


    Jul 25, 2006
    paradise beach FL
    No way! Rockford Fosgate used to make the bomb in subwoofer amps until they signed the deal with Best Buy a few years ago. Now you get a cheaply built amp nowhere near the old Rockford standards for a cheaper price, so they sell more to mainstream consumers looking for a deal. If I wanted a deal I sure wouldn't be shopping for an Apple in the first place... Now I won't touch a RF amp, I found Memphis instead. And geek squad IS clueless about macs!:eek:
  5. macrumors 6502a


    Feb 24, 2006
    Apple said they will provide their own apple certifed employees. So you don't have to worry about the tards at WORST BUY:)
  6. macrumors regular

    Mar 17, 2005
    Just like the people working at kinkos >.< doesn't know **** about printing and always messed it up!!!
  7. macrumors G4

    Oct 14, 2005
    Eh, maybe. Apple has a specialist at the local CompUSA here, and I don't think that guy would even have a chance of getting picked up by Best Buy for ANYTHING. He's really lame. And not personable. I mean, if you're going to have very little product knowledge, at least be cool. Or funny. Or attractive. He's none of the above. :eek: :rolleyes: :D
  8. macrumors regular


    Feb 24, 2006
    New York
    I went to Best Buy the other day and the lady said that they took the Mac's off the floor because they weren't selling, and that I had to go online to get one. As far as I know they already tried it.
  9. macrumors 65816


    Aug 5, 2006
    In the Depths of the SLC!
    That is true. Plus, the best way to get a Mac is the Apple Store (walk in, or online)

    I'm a sinner, I bought an iPod as Smith's. Hey, I was exited and couldn't wait, ok. lol.

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