Apple and Best Buy deal?

Discussion in 'Apple, Industry and Internet Discussion' started by iMikeT, Aug 7, 2006.

  1. macrumors 68020

    Joined:
    Jul 8, 2006
    Location:
    California
    #1
    I've heard rumors that Apple has made a deal with electronics retail giant Best Buy to have the Mac lineup at every Best Buy retail store. Could this be true? And if so, is this a good idea?

    I personally don't think that this was a good idea on Apple's part. Why? Well, because over 90% of BB employees have limited knowledge about the products they sell; definitely even more when it comes to Mac. I think that 99% of BB employees don't even realize that Apple makes more than just iPods.

    This is the worse part of the deal.... What happens if a customer brings their Mac to Geek Squad? This is what the conversation would probably be like:

    Customer: My Mac needs service. I don't know what's wrong.
    Geek Squad: Uh, your Mac has a virus and you need virus protection.
    Customer: Funny, I thought Macs don't get viruses.
    Geek Squad: Well, I'm a Geek Squad agent and I say they do. All viruses are the same and they affect every computer. I'll install virus protection for $100. I can't give you the anti-virus CD, just install the software.
    Customer: I should have gone to an Apple store......


    I used to work at Best Buy.:( I was saddened to see my fellow employees try to sell products they possessed absolutely no knowledge of. I remember being onced asked by a fellow employee if a Linksys wireless router would work with a Mac..... Sad.
     
  2. thread starter macrumors 68020

    Joined:
    Jul 8, 2006
    Location:
    California
    #2
    Thoughts anyone?
     
  3. macrumors 65816

    CorvusCamenarum

    Joined:
    Dec 16, 2004
    Location:
    Birmingham, AL
    #3
    Good heavens, I hope not. I can't see why Apple would do it when they have their own dedicated stores with employees who *are* smarter than raisins. No offense to anyone who works at a BB, but my one and only experience at a Best Buy left a rancid taste in my mouth. It would just serve to cannibalize sales from Apple's retail stores, the employees would probably try to unconvert those sales over to PCs, and give a lot of customers even more Mac misinformation. Just a bad idea all around.

    I'll drive to the nearest Apple store (3 hours away) before I go to a Best Buy again. Then again, I'd also like it if Apple would stop clustering stores in CA and put just one reasonably near me.
     
  4. macrumors 68030

    srf4real

    Joined:
    Jul 25, 2006
    Location:
    paradise beach FL
    #4
    No way! Rockford Fosgate used to make the bomb in subwoofer amps until they signed the deal with Best Buy a few years ago. Now you get a cheaply built amp nowhere near the old Rockford standards for a cheaper price, so they sell more to mainstream consumers looking for a deal. If I wanted a deal I sure wouldn't be shopping for an Apple in the first place... Now I won't touch a RF amp, I found Memphis instead. And geek squad IS clueless about macs!:eek:
     
  5. macrumors 6502a

    Clydefrog

    Joined:
    Feb 24, 2006
    Location:
    Pittsburgh,PA
    #5
    Apple said they will provide their own apple certifed employees. So you don't have to worry about the tards at WORST BUY:)
     
  6. macrumors regular

    Joined:
    Mar 17, 2005
    #6
    Just like the people working at kinkos >.< doesn't know **** about printing and always messed it up!!!
     
  7. macrumors demi-god

    Joined:
    Oct 14, 2005
    Location:
    Virginia Beach
    #7
    Eh, maybe. Apple has a specialist at the local CompUSA here, and I don't think that guy would even have a chance of getting picked up by Best Buy for ANYTHING. He's really lame. And not personable. I mean, if you're going to have very little product knowledge, at least be cool. Or funny. Or attractive. He's none of the above. :eek: :rolleyes: :D
     
  8. macrumors regular

    winterdude010

    Joined:
    Feb 24, 2006
    Location:
    New York
    #8
    I went to Best Buy the other day and the lady said that they took the Mac's off the floor because they weren't selling, and that I had to go online to get one. As far as I know they already tried it.
     
  9. macrumors 65816

    Rapmastac1

    Joined:
    Aug 5, 2006
    Location:
    In the Depths of the SLC!
    #9
    That is true. Plus, the best way to get a Mac is the Apple Store (walk in, or online)

    I'm a sinner, I bought an iPod as Smith's. Hey, I was exited and couldn't wait, ok. lol.
     

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