Hi everyone I really want to get a job doing this, but most of the time I do not even get a call back about my resume for jobs, so I created a brand new resume, and was hoping people would give me their honest opinion no matter how harsh. I pasted it below, if necessary I will beg, Please help me!
Objective
· I want to reduce expenses and time used for long rural travel to and from work.
· I want to be involved with a company that challenges its employees to be the very best in their field.
· I want to work in a way that allows me to increase my time availability for studying, family, and healthier living.
Education
Bachelor of Science with a specialization in software Egineering | May 31, 2013 | University of Phoenix
· Major: Information Technology
· Related coursework: Java programming, HTML hardcoding, Website Development using Dreamweaver, SQL Database management, Networking, Systems Development, .Net , Software Architecture, Technical Writing, and Application Implementation.
Skills & Abilities
Management
· Time management; Ability to prioritize responsibilities and goals, and set time limits for each step of a process. Then follow through on those time restrictions in order to complete a given task, or goal.
Sales
· Exceptional customer service; Ability to relate to a customer in order to learn what they need or expect, and the skills to turn available resources into a nontechnical conversation about products or services, so a customer can understand how to achieve desired results, and reduce call backs, or returned merchandise.
Communication
· Excellent ability to communicate; Broad range of dialect exposures, from country slang to highly technical, and the ability to teach others in nontechnical terms.
· Polite and courteous manner; Understanding that even though someone may be angry it is not me they are angry about, and that people need to be treated with respect even when they are not treating me with same respect. Ability to calm an otherwise inconsolable person.
· Understanding and empathy; Compassion as a skill in order to let another person know that I care about what they are going through, and I am here to help the with all available resources.
Experience
Substitute Bus Driver/Substitute Teacher | Aiken County Public Schools | AUGUST 2014-Current
· Learning to understand and empathize with those with special needs. I started as a bus monitor for special needs students.
· Protecting the safety of the students as well as myself. Safety comes before anything in this job, it constantly presents hazards.
· Learning to grow on the job and within a company. Starting out you have to build trust and show that you are dependable and ethical. I always show up on time, I try to help out anytime I get a last minute call, and I treat everyone equally, and with respect and kindness.
Cashier | Kents Korner | September 2012- January 2014
· Assisting others whether it is normally considered regular job duties or not. I helped to train employees who were having an unusual level of difficulty learning the normal job duties, and tried to ease the stresses that were preventing them from performing to their best ability. I assisted customers with understanding the use of gas pumps if I noticed they were having trouble following prompts, even if it meant taking an extra 10 minutes longer to get off of work. I helped other customers who had physical limitations due to surgery, age, or disabilities.
· Facing problems in a timely manner to prevent loss of customers. Many times our out dated computer systems would have critical errors, it was important to know who to call for assistance, and to follow their instructions to get the registers and gas pumps up quickly.
· Being willing to do my personal best every day. I do not compare my work with anyone but my own, because someone else doing less is a poor excuse for me to do less.
· Taking constructive criticism and asking the right questions to improve my own working standards, and to better understand and deliver what management and my company need of me.
Maintenance Technician | SCDOT | September 2011-May 2012
· Working in a team to create a safer infrastructure for those in my community.
· Understanding and empathizing with those on my team who do not necessarily share my background and points of view.
· Respecting others that I work with whether they respect me in the same way.
· Being tenacious and continuing to find ways to make things work even though many different attempts to solve the same problem have failed.
· Learning that persistence and hard work can persuade someone to be a great coworker even though they were determined to dislike me at the beginning.
Production Worker | Amick Farms | December 2010-July 2011
· Producing high quality food products with a large team, and being able to remain focused for hours, even if the job is repetitive, and not mentally challenging.
· Learning that even though we really want to find a place to fit in company sometimes the place I am currently at may not be a suitable place for me.
Customer Service Representative | Spherion-SCANA | September 2008-March 2010
· Take company knowledge of services and regulations and translate those in a manner that helps customers understand their options, without being insensitive.
· Learning what it means to push myself too hard, and becoming aware of my own limitations.
· Understanding that when my mind and body are not healthy that everything in my life suffers, including my work.
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[doublepost=1470533191][/doublepost]I did a cover letter as well, is there anything I should edit out or put in?
Dear Apple Recruiter:
Thank you for taking time to read my letter, my name is Nicole Hammers, and I would like to become an At-Home-Advisor with your company. This interest started mildly with an interest of working from home, it has now built into a major goal, a goal that has motivated me to push myself harder than I have for any other application. This is my first cover letter, and I trashed my resume and started from scratch.
Being in the field of Information Technology by obtaining a degree, though I still have not held a job in my field, I pay a lot of attention to what technologies companies do. I like Apple and what your company stands for, and that Apple sticks to their ethical values even when facing immense political and social pressure. Apple has also won my admiration by constantly pushing to be current with technologies, most noticeably Apples dedication to security.
My mother has dedicated the majority of her life to customer service, bringing home many stories of how people should treat one another. I had not planned it, but the majority of work I have done has been in customer service, not IT. I believe that with your company I can use on the job experience, and education. With this I would be proud to work for a company like yours, and request your consideration as a future employee.
