Apple Care HE (Uni Student)

Discussion in 'iMac' started by Dave26, Feb 3, 2013.

  1. macrumors regular

    Joined:
    Jan 6, 2013
    Location:
    UK
    #1
    Hi everyone, my 27" iMac is due to be delivered tomorrow however I noticed that when ordering I didn't need to buy Apple Care because i get it for free (3 year one) with being a university student and getting the HE discount. However since ordering my iMac I have not heard anything about the Apple care and how I will receive it? Surely I should get some document to say that I have the Apple Care? There has been no mention of it by Apple since ordering. Has anyone else experiences this?

    Another question what exactly does Apple Care cover? I've never owned an iMac before so I'm a little clueless on this.
     
  2. macthefork, Feb 3, 2013
    Last edited: Feb 3, 2013

    macrumors 6502

    Joined:
    Feb 2, 2013
    #2
    Just Go here and put in your serial number. It will tell you about any Apple Care on your iMac.

    And here is what it covers.

    When I bought my (2011) iMac in Oct, 2012, I got Applecare at the time of purchase. I, too, received no documentation, but I checked on line with my serial number and saw the coverage was entered.
     
  3. macrumors newbie

    Joined:
    Jul 5, 2011
    Location:
    Sheffield, UK
    #3
    The on-line check might not show the extended AppleCare straight away. It sometimes takes 2-3 months from purchase on the HE store for the extra to be applied.
     
  4. thread starter macrumors regular

    Joined:
    Jan 6, 2013
    Location:
    UK
    #4
    As long as I have got the Apple Care then that's cool, cuss the reason I didn't buy it was because I saw it was free. But with a few people on this forum saying there are problems with the new iMacs, and never owning an iMac before i just wanted to know that I've got the Apple care and that I'm in safe hands!!
     
  5. macrumors regular

    Joined:
    Jan 15, 2013
    #5
    I got my iMac on the 16th Jan and got my AppleCare documents through yesterday in fact, till 2016.
     
  6. macrumors 6502

    Joined:
    Jan 14, 2013
    #6

    Did you have the extended AC for free because you are an High Education Student or did you pay extra for AC? The OP was referring to the enrolment in the warranty extension for free given to HE students in UK
     
  7. macrumors 6502a

    Joined:
    May 20, 2006
    #7
    Usually you will receive an applecare certificate in the post sometime after your item is delivered. From past experiences, it can vary from a couple of weeks after to delivery to a couple of months. It will arrive though :)
     
  8. macrumors regular

    Joined:
    Jan 15, 2013
    #8
    I bought it through HE yes, hence my reply to this thread specifically. If you buy it separately as a retail customer you get it at the same time as your order IIRC.
     
  9. macrumors 6502

    Joined:
    Jan 14, 2013
  10. macrumors 6502

    oililymad

    Joined:
    Jun 5, 2009
    Location:
    UK
    #10
    my applecare protection plan certificate came in the post this morning
    no damn imac though

    but i do have its serial number :)

    ( yes i'm a student too)
     
  11. macrumors 6502

    Joined:
    Jan 14, 2013
    #11
    ahahahah... this is really hilarious, getting the Apple Care docs before the actual machine they refer to..:confused::confused:
     
  12. macrumors 6502

    oililymad

    Joined:
    Jun 5, 2009
    Location:
    UK
    #12
    I'm unamused. The iMac is sat at Heathrow stuck due to customs paperwork

    Fwiw. I upgraded the free HE AC to include telephone support.
     
  13. macrumors 6502

    Joined:
    Jan 14, 2013
    #13
    oiliymad, sorry did not want to appear rude at all with my comment.
    I fully understand your situation but consider yourself lucky as the new orders will be now delivered in 4-6 weeks...
     
  14. macrumors 6502

    oililymad

    Joined:
    Jun 5, 2009
    Location:
    UK
    #14
    i didnt think you were rude. :)

    im unamused with Apple. you lot are fine :)

    me lucky? i do consider myself fortunate that I could afford to buy such a beast in the first place. - But i've had no imac for 3 weeks now as the old one broke a week after ordering. so tempers are frayed

    Its the people who ordered from resellers who I feel sorry for.


    it will be 4 weeks fro me, assuming they can get it to me by Wednesday. I'm pretty sure I've waited my turn :)
     
  15. thread starter macrumors regular

    Joined:
    Jan 6, 2013
    Location:
    UK
    #15
    Thank you for the replying guys. My iMac came about half an hour ago. Just setting it up and migrating some of my stuff over. Is there anything I should do to test for screen issues that people have mentioned or would I know if there was a problem??
     
  16. macrumors 6502

    oililymad

    Joined:
    Jun 5, 2009
    Location:
    UK
    #16
    i wouldn't go looking for faults.. because you WILL find imperfections and it WILL bug the crap out of you. once you know about a tiny thing you wont be able to bleach that thought out of your brain!

    me? im planning on checking it over cosmetically, checking the spec and then migration assistant and then use it.

    if there is a problem, you will see it in normal use, else its not a real problem, right?

    and applecare will look after you if there is an issue .

    enjoy it, dont worry over it :)
     
  17. thread starter macrumors regular

    Joined:
    Jan 6, 2013
    Location:
    UK
    #17
    everything looks great so far, the screen is bright and there are no cosmetic problems that i can see. Migration assistant worked well :)

    How do i know how much of the SSD i have left on the fusion drive?? Like with a HDD it says 3.TB for example but i cant find where it says the GB left of the SSD.
     
  18. macrumors 6502

    oililymad

    Joined:
    Jun 5, 2009
    Location:
    UK
    #18
    sorry cant help you.. i don't have mine yet..


    maybe that arstechnica article has the answer?

    http://arstechnica.com/apple/2012/10/more-on-fusion-drive-how-it-works-and-how-to-roll-your-own/
     
  19. thread starter macrumors regular

    Joined:
    Jan 6, 2013
    Location:
    UK
    #19
  20. macrumors 68030

    Joined:
    Oct 21, 2012
    #20
    The HE Warranty wont show up on the Warranty page, but it will be there.
     

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