apple care

Discussion in 'Mac Basics and Help' started by jnguyen4, Nov 3, 2006.

  1. jnguyen4 macrumors 6502

    jnguyen4

    Joined:
    Aug 27, 2006
    #1
    hi i bought a macbook about 4 months ago.. my computer has been fine until about a month ago. it runs fine for about a day (24 hours) but after that, safari quits and it gets very slow. i can move the cursor around but i cannot do anything else. i then have to hold down the power button to restart it. i don't think this is very healthy for the computer. my question is should i call apple for this? but i did not buy applecare for this, but they told me that i have 1 phone call. do you guys think that this is worth calling?
     
  2. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #2
    Try to take it to a local Apple Store if you can. You'll get charged for a service call unless you have AppleCare.
     
  3. jnguyen4 thread starter macrumors 6502

    jnguyen4

    Joined:
    Aug 27, 2006
    #3
    the problem is that i don't have an apple store here in my state. and do i have to make an appointment with the genius bar?
     
  4. Dubba macrumors regular

    Joined:
    Oct 4, 2006
    Location:
    Nairobi, Kenya
    #4
    You have AppleCare for one year with your purchase, but phone support for only 90 days (unless you bought the extended AppleCare, which you are still eligible for).

    I would suggest that you send an e-mail to tech support or go into an Apple Store.
     

Share This Page