Apple Care

Discussion in 'Community' started by djcbboy, May 12, 2004.

  1. djcbboy macrumors newbie

    Joined:
    May 12, 2004
    Location:
    Florida
    #1
    I bought my iMac through Apple's website and purchased Apple Care. Three months later my hard drive crashed and I am told by Apple my Apple Care is not valid because I live in Florida. I am upset with Apple because I feel I have been deceived since they sold it to me knowing it was not valid in Florida. I'm trying to find out if there are any others who have purchased Apple Care and live in Florida.
     
  2. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #2
    I'm very sorry to hear that djcbboy. Just learned something new, didn't realize that Apple Care wasn't valid in all 50 states. Did you contact Apple to see if they would refund your money? It seems that there might be some way that they might be of assistance. :(
     
  3. virividox macrumors 601

    virividox

    Joined:
    Aug 19, 2003
    Location:
    Manila - Nottingham - Philadelphia - Santa Barbar
    #3
    there is a disclaimer that apple care isnt valid in florida; but since u purchased it online i doubt the system put 2 and 2 and matched your adress as one that wouldnt be valid, but it should.

    i hope that u can get a refund
     
  4. oingoboingo macrumors 6502a

    oingoboingo

    Joined:
    Jul 31, 2003
    Location:
    Sydney, Australia
    #4
    Naive question (I'm not from the US)...can you just drive to another state and make a warranty claim at an Apple dealer there?
     
  5. michaelrjohnson macrumors 68020

    Joined:
    Aug 9, 2000
    Location:
    54140
    #5
    i really hope you can get a refund. good luck with that task.
     
  6. iGav macrumors G3

    Joined:
    Mar 9, 2002
    #6
    Why on earth is AppleCare not valid in Florida??? is it something to do with the humidity or the heat or something?? but then, wouldn't places like Arizona or New Orlean's etc be exempt as well???
     
  7. caveman_uk Guest

    caveman_uk

    Joined:
    Feb 17, 2003
    Location:
    Hitchin, Herts, UK
    #7
    If it's failed only 3months after purchase then doesn't the standard warranty cover it? Doesn't it last a year in Florida like it does elsewhere.

    I have to agree that if Apple itself sold you the AppleCare (not a reseller) then they should refund you for something that is useless to you...
     
  8. Lyle macrumors 68000

    Lyle

    Joined:
    Jun 11, 2003
    Location:
    Madison, Alabama
    #8
    Yes, djcbboy, follow up on this regardless of how the AppleCare thing works out. It seems like this should be covered under the standard one-year warranty.
     
  9. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #9
    I think the Florida thing has to do with a law there preventing the purchase or use of Extended Warrenties as many see them as a scam. I'd Write my Local Representitive, or a lawyer willing to go after this law. Truely one of the biggest problems with Florida. Also, have you ever noticed how any thing open to US and Canadian Residents is not valid in Quebec? I believe its is a similar situation.

    TEG
     

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