Apple Customer Service - Oxymoron

Discussion in 'Mac Pro' started by risc, Jun 12, 2006.

  1. risc macrumors 68030

    risc

    Joined:
    Jul 23, 2004
    Location:
    Melbourne, Australia
    #1
    <RANT>
    I ordered and paid for a MacBook Pro 15" 2.0 GHz, 7200 RPM 100 GB HDD, and 2 GB RAM on the 19th May. Today I finally had had it with waiting and getting emails saying tomorrow, tomorrow. So I rang my reseller and they said it still hadn't arrived and they would ring Apple then call me back. So a couple of hours later I get a call back. My MacBook Pro is sitting in the Apple Singapore warehouse COMPLETE but not scheduled to ship for 2 more days. WTF? My notebook is complete but I have to wait for it to reach its shipping date?

    After I had gone off at the guy for 5 minutes I asked what they had in stock and he told me he had a 15" 2.0 GHz with the 5400 RPM 120 GB HDD, I told him to shove 2 GB of RAM in that and ship it to me today. So now I have to wait for it to arrive tomorow.

    I know Apple are known for being shocking outside of the US but come on this has to be a joke? Yet it isn't this is my experience with Apple and trying to order myself a notebook from them!
    </RANT>

    So there you go rant over. You guys in the US don't know how good you have it!
     
  2. Zwhaler macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #2
    Hey, you aren't alone in being totally screwed over by shipping. I got stuff comin right now thats hella late already.
     

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