Apple fixed Rev A G5 iMac PSU for free

Discussion in 'PowerPC Macs' started by blodwyn, Jul 17, 2006.

  1. macrumors 65816

    Joined:
    Jul 28, 2004
    Messages:
    1,148
    Location:
    Portland, Oregon
    #1
    My 18 month old Rev A G5 iMac was stone dead yesterday morning when I tried to wake it. No lights, no noises, no sign of life at all, so probably a power supply failure. It's obviously out of warranty and I didn't buy Applecare so I took it to the local Apple store genius bar for their verdict and they also thought it was most likely a power supply.

    They called me back this morning (less than 24 hours) having fixed it with a new power supply. There was no charge for this fix as there is an extended free replacement program covering this part. So kudos to Apple and the Tigard store geniuses for a good support experience.
     
  2. macrumors 68000

    disconap

    Joined:
    Oct 29, 2005
    Messages:
    1,791
    Location:
    Portland, OR
    #2
    The Tigard store is awesome, those guys have done SO much free repair work for me. Back before I did ANY wireless networking, I once bought an Airport card from them just because I felt bad, as their tech had spent close to five hours on my laptop getting it back up and running and didn't charge me...

    I haven't been to the downtown one yet, though, as I haven't needed to go to one recently and it just opened at the start of the year.
     
  3. macrumors 603

    Dont Hurt Me

    Joined:
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    6,052
    Location:
    Yahooville S.C.
    #3
    Apples a good company, enough said.
     
  4. macrumors 6502

    Joined:
    Feb 8, 2006
    Messages:
    263
    #4
    That's great. Hope my iMac G5 rev A doesn't have any problems. Any idea on how long this extension program is for?
     

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