Apple gave me a new Mac

Discussion in 'Mac Pro' started by lexus, Apr 21, 2006.

  1. lexus macrumors 68000

    lexus

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    #1
    My computer broke three times and this time they fixed it badly and I showed them and they brought me a new one, just goes to say Apple has amazing service!!!
     
  2. student_trap macrumors 68000

    student_trap

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    #2
    apples service is indeed very good, they are quick and usually act without fuss.

    Also, if you don't mind me asking, what computer was replaced? if it was a macbook pro this may be of particular interest to many people here
     
  3. lexus thread starter macrumors 68000

    lexus

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  4. brikeh macrumors 6502a

    brikeh

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    #4
    Hmm I would consider that not very nice but the only right thing to do. If it breaks three times(same error) you are indeed entitled to a new product. If I wouldve had my computer break down in the same manner three times I would demand either a new one or a refund. Simple as that
     
  5. m-dogg macrumors 65816

    m-dogg

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    #5
    what exactly were the problems, just out of curiousity?
     
  6. lexus thread starter macrumors 68000

    lexus

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  7. Cloudgazer macrumors 6502

    Cloudgazer

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    #7
    One dead pixel?
    Holy Cow, I thought Apple (or any other manufacturer) wouldn't bother with a single dead pixel.
     
  8. lexus thread starter macrumors 68000

    lexus

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  9. iGary Guest

    iGary

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    #9

    *guant rolling eye*
     
  10. lexus thread starter macrumors 68000

    lexus

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    #10
    Meaning?
     
  11. skunk macrumors G4

    skunk

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    #11
    I'm guessing "guant" means "not always, they don't"...

    iG's been having a bit of a torrid time with Apple lately.
     
  12. iGary Guest

    iGary

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    #12
    Oh, sorry.

    They suck.

    Clearer? :D
     
  13. lexus thread starter macrumors 68000

    lexus

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  14. skunk macrumors G4

    skunk

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  15. iGary Guest

    iGary

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    #15
    Oh look around for the several bitchfest threads I started on my awesome PM G5 that locks up, won't sleep, son't wake from sleep....but it isn't Apple's fault. It's some pirate software companiy's fault...:rolleyes:

    Glad you got your situation resolved, though. Good job. :)
     
  16. lexus thread starter macrumors 68000

    lexus

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    #16
    That sucks, its like dead pixels which go away
     
  17. lexus thread starter macrumors 68000

    lexus

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    #17
    Did you try talking to a manager in the store?
     
  18. MacTruck macrumors 65816

    MacTruck

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    #18

    For real. This has always worked for me. Remember the ipod nano scratch fiasco? Got them to refund my nano. Then I bought a 60gb video white from macconnection. It scratched. Took it into the same apple store and got them to refund it for a black one. Didn't even buy it there.

    I havn't had any real problems with apple hardware that throwing it on ebay didn't resolve. :)
     
  19. puckhead193 macrumors G3

    puckhead193

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    #19
    Don't tell iGary ;) :p

    edit, darn he already saw... lol
     
  20. ipacmm macrumors 65816

    ipacmm

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    Cincinnati, OH
    #20
    You are lucky, my old Ti powerbook had to go in service to apple 5 times in 8 months and then the last time it took them 2 months to fix my laptop...I only got a free set of Altec Lansing FX6021 which was nice but I would have rater had a new laptop for all the times I had to send it away.
     
  21. lexus thread starter macrumors 68000

    lexus

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  22. tartsquid macrumors regular

    tartsquid

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    #22
    It feels like I got a new laptop - I sent my TiBook in for a cracked hinge and they've replaced the entire casing. :D

    It's pretty awesome that they're willing to completely replace problem computers. It's too bad that they don't seem to do it in every instance, though.
     
  23. Jovian9 macrumors 68000

    Jovian9

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    #23
    This has happened to me twice:

    1. I bought a refurb 17" PB 1GHz 60GB SuperDrive PB that had logic board problems. Apple could not get the part in to fix it for 4 weeks so they sent me: brand new 17" PB 1.33GHz 80GB SuperDrive PB

    2. I bought RevA 17" 1.8GHz 250GB iMac G5 SuperDrive that had a hard drive that died, logic board that died, and the disk drive went out 2X. Apple replaced it with: 17" 1.9GHz 250GB iMac G5 SuperDrive with iSight

    Happy with both replacements (though I no longer have the 17" PB).
     
  24. Verto macrumors 6502a

    Verto

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    #24
    Sometimes I wish my iMac G5 would meltdown or something, so I could maybe get it replaced with a new Intel :( I know I should be content, but I REALLY want to play Oblivion.
     
  25. lexus thread starter macrumors 68000

    lexus

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    #25
    They would probably give you a G5
     

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