Hey guys, I mistakenly dropped my iPhone 4 on 10/22 and my screen cracked. I was luckily under AT&T insurance and call it in right away. After sending in the required paperwork, I received a refurbished 32GB iPhone 4 from AT&T/Asurion about two business days later. Almost immediately after turning on the phone, I noticed it was restarting in an infinite loop (no pun intended). I then tried restarting the phone myself and was stuck with a phone that would not turn on but constantly vibrating. Due to the length of the iPhone battery, I had a black screen vibrating phone for almost 6 hours. I was furious that I paid a $199 deductible for a defective replacement phone and immediately called both AT&T and Asurion. After waiting an additional three days to send another replacement phone, I was pleasantly surprised today to see that the phone was not only brand new and sealed but an iPhone 4s! Long story short, AT&T and Asurion pulled through and I'm happy with my new arrival. Anyone else experience anything similar when receiving a replacement phone???