Apple is giving me a new iPod Nano for free!

Discussion in 'iPod' started by gan6660, Sep 27, 2008.

  1. gan6660
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    macrumors 65816

    gan6660

    Joined:
    Aug 18, 2008
    #1
    I have a 4gb 1st gen nano that overheated when it was charging. I called them and explain the problem and they said they will send a new nano out for free!
     
  2. droalex
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    macrumors member

    Joined:
    Mar 24, 2008
  3. marbles
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    macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #3
    Nice for you ..though they do usually just change the battery .
     
  4. gan6660
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    thread starter macrumors 65816

    gan6660

    Joined:
    Aug 18, 2008
    #4

    I asked them that but they said that the whole iPod will be replaced since the screen was also burned.
     
  5. marbles
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    macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #5
    Burned , my gosh ...that is interesting ...glad you are ok
     
  6. reberto
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    macrumors 65816

    reberto

    Joined:
    Jul 20, 2005
    #6
    I remember reading about the 1G Nanos burning people when they first came out :eek: The 2GB 1st gen I had got really hot when charging, but I never found out if it would ever burn me because the screen broke so I had to RMA it for a new one :p The replacement I got didn't get hot (nor did it's screen break)
     
  7. Hoopdy
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    macrumors 6502

    Joined:
    Sep 13, 2007
    #7
    it's a known issue and apple has said it will replace any 1g iPod Janos experiencing exploding batteries,etc.
     
  8. The Awesome
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    macrumors member

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    Sep 11, 2008
    Location:
    Candy Mountain
    #8
    They do that so you don't get burned and you don't complain and you don't make another PR problem for Apple. POWER TO THE PEOPLE!
     
  9. marbles
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    macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #9
    wow , a lucky escape there ?

    There really does seem to be a problem with QC at Apple these days , it's a real shame that more of the billions they make is not spent on testing products thoroughly before they are released to the general public.

    This will affect them , badly .
    I fear as more and more machines / iPods / iPhones are released this problem will get worse , QC needs to be top priority if they are to maintain a reputation as a quality brand .....I feel that this 'image' is already beginning to slip , Apple will become slated like MS if they are not careful.
     
  10. allmIne
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    macrumors 6502a

    allmIne

    Joined:
    Sep 17, 2008
    Location:
    United Kingdom
    #10
    I remember that! Whoa, bringing back memories. Used to almost drop the damn thing every time I picked it up after charging :)

    andy.
     
  11. allmIne
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    macrumors 6502a

    allmIne

    Joined:
    Sep 17, 2008
    Location:
    United Kingdom
    #11
    I must admit, I think you have a point. My rev A MBP has had 3 charging bricks and two batteries, and has the overheating issue they all had. My brothers Macbook has both palmrests cracked. However, my previous Apple, a Powerbook G4 12in, had no problems. It used to be the case you'd give Apple a by-ball because it was revision A, but hey, we're in 2008 now, it can't work like that anymore!

    Of course, just my experience :) Still love Apple!

    andy.
     

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