Apple is not allowing me to buy Tiger...

Discussion in 'General Mac Discussion' started by JeDiBoYTJ, Apr 22, 2005.

  1. JeDiBoYTJ macrumors 6502a

    JeDiBoYTJ

    Joined:
    Jun 22, 2004
    Location:
    Ft. Lauderdale, FL
    #1
    For the past 2 days I have tried to preorder Tiger, but everytime when I click "Check Out", I get the same message:

    "Server Error

    Bad Request Error

    This error indicates that an invalid request was received."

    I can't figure out whats wrong, this is really getting on my nerves...
     
  2. NCTRNL macrumors regular

    Joined:
    Aug 17, 2004
    Location:
    Kansas City
    #2
    If I click on 'Check Out' and then it just goes on to the sign in screen. I dont' seem to have any issues.
     
  3. john1123 macrumors regular

    john1123

    Joined:
    Jan 26, 2005
    Location:
    Down Under
    #3
    try using a different browser, that might help.
     
  4. JeDiBoYTJ thread starter macrumors 6502a

    JeDiBoYTJ

    Joined:
    Jun 22, 2004
    Location:
    Ft. Lauderdale, FL
    #4
    thanks. I was using firefox, i guess apple diddnt like that. worked in safari fine.
     
  5. munkle macrumors 68030

    munkle

    Joined:
    Aug 7, 2004
    Location:
    On a jet plane
    #5
    Good thing you didn't try using IE...not only would you not have been able to buy Tiger, some big scary men would have come round the next day to confiscate your Mac! ;) :p
     
  6. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #6
    I used Camino, another Gecko-based browser, to order mine. It worked fine.
     
  7. wordmunger macrumors 603

    wordmunger

    Joined:
    Sep 3, 2003
    Location:
    North Carolina
    #7
    I've ordered tons of stuff from the Apple Store with Firefox. Weird that it didn't work for you.
     
  8. starnox macrumors 6502

    Joined:
    Apr 15, 2005
    #8
    Or your credit card details would have be transferred over an unencrypted channel :p
     
  9. mpw Guest

    Joined:
    Jun 18, 2004
    #9
    I think it's a server problem they've been having, I've had the same message a few times in the last fortnight or so trying to access the store from a bookmark or entering the address each time I'd go to the apple.com homepage and use the store tab no problem. Using Safari.
     
  10. vieoray macrumors regular

    Joined:
    Feb 18, 2005
    #10
    this exact thing happened to me for months but with the order status page. the fix is to clear all apple cookies from safari, then everything should work fine.
     
  11. DXoverDY macrumors 6502a

    Joined:
    Apr 19, 2005
    #11
    It probably happened the first time you ordered. from there the page was cached and was loaded from cache instead. It was probably fine the past 80 or so times you've tried it :p just loaded the bad cache file instead. clear history, clear cookies, try again
     
  12. Westside guy macrumors 601

    Westside guy

    Joined:
    Oct 15, 2003
    Location:
    The soggy side of the Pacific NW
    #12
    I ordered Tiger with Firefox - no issues. It's kind of hard to imagine how a browser could cause this sort of server-side problem.
     
  13. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #13
    I suspect corrupt cookies are to blame. Clearing out the bad cookies and trying again is worth a try.
     
  14. Mitthrawnuruodo Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #14
    I also used Firefox, and Apple was quite happy to take my order...

    Did you try logging off and back in (or, as others has suggested, clear cookies and cache)...?
     
  15. russed macrumors 68000

    russed

    Joined:
    Jan 16, 2004
    Location:
    London, England
    #15
    apple wouldnt let me chose a different shipping address which is a pain (when i have had things shipped from apple to my uni address before), so it is having to be shipped home and i will have to have a 3 hour round trip to go and get it :(
     

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