apple japan sucks

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by noises, Oct 7, 2004.

  1. noises macrumors newbie

    Joined:
    Jan 26, 2003
    Location:
    japan
    #1
    ordered an iMac g5 on 3 september from apple japan.
    was told when i placed the order that it would ship within 2 weeks! even when queried, the girl taking the order never qualified this statement. it was either ignorance or an outright lie.

    when i checked my order on the order status website it showed a shipping date of 6 october!

    i last phoned apple japan on 5 october, gave my order number & was told that my imac may arrive this weekend if i was lucky, or by wednesday next week 'at the latest' (she said it may take until wednesday 'due to the holiday' - i think there's a national holiday this monday in japan).

    foolishly i took her at her word again & got my hopes built up.

    i checked the japan order status site again on the evening of 6 october & it is now showing a *dispatch* date of 19 october!

    why can't apple japan be honest in their quoted delivery dates?

    they could at least apologise for the delay.

    moral: take nobody working for apple japan at their word.

    i'm left wondering if i'd ordered via amazon.co.jp or mac mart japan or indeed any other apple retailer on 3 september whether i might have an imac by now.
     
  2. noises thread starter macrumors newbie

    Joined:
    Jan 26, 2003
    Location:
    japan
    #2
    sorry...

    i regret posting the above, but i just wanted to get it off my chest. it's very frustrating to have hopes built up by representatives of apple japan giving customers unrealistic dates for shipping/delivery.
     
  3. applemacdude macrumors 68040

    applemacdude

    Joined:
    Mar 26, 2001
    Location:
    Over The Rainbow
    #3
    tell them taht they lied to you and they might give you free stuff.
     

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