Apple Pulls Some Disney and Pixar Titles From iTunes Store and iTunes in the Cloud [Updated]

Discussion in ' News Discussion' started by MacRumors, Oct 24, 2013.

  1. macrumors bot


    Apr 12, 2001

    It appears some Disney and Pixar titles like The Lion King, Beauty and the Beast, and Cars series Mater's Tall Tales have been pulled from both the iTunes Store and the "Purchased Content" libraries of customers who paid for the content.

    While the removal, originally noticed by a 9to5Mac reader, first appeared to be a glitch, AppAdvice has pointed out that the titles are also unavailable via the Amazon Instant Video service, suggesting the disappearance of the content may be intentional, potentially due to a licensing issue.

    According to the customer who noticed the missing titles, Disney elected to remove the content from the iTunes Store, preventing customers who have purchased the movies/TV shows from re-downloading the content via iTunes in the Cloud, which allows users access to previously purchased content.
    On, searching for the titles results in a notice that licensing agreements have prevented the content from being purchased or rented, and as AppAdvice points out, Apple's iTunes Store Terms and Conditions does specify that previously purchased content can be made inaccessible.
    Both Apple and Disney have yet to comment on the content removal, and it remains unclear whether the disappearance of select titles is temporary or a more permanent move.

    Update: A Disney spokesperson told AppAdvice that Disney plans to work with Apple to ensure that users who purchased The Lion King and other content now removed from the App Store will be able to continue to download their purchases.

    Article Link: Apple Pulls Some Disney and Pixar Titles From iTunes Store and iTunes in the Cloud [Updated]
  2. macrumors 601

    Jul 11, 2008
    How can they pull content that's been paid for? This is why I don't buy movies from iTunes or anywhere else as a download. :mad: I consider this THEFT and expect a class-action suit to be filed.

    The formula is simple: I give you money for something you have; you give that something to me to own. If you take it back from me (especially without my knowledge), I expect you to give me my money back. Otherwise, it's called theft and there's laws for that.

    What kind of world are we going to live when when companies let you buy stuff and they take it back. What is this? I give you money for nothing?

    Again, I refuse to buy movies from downloaded sources for this reason alone. Ok, reason #2 is that the prices are too high.
  3. macrumors 6502a


    Jul 15, 2011
    I'm very tempted to post "Steve Jobs would never have allowed this." But I won't.
  4. macrumors 6502

    Feb 16, 2013
    Stuff like this is disconcerting for those of us that buy content through the iTunes Store. :(
  5. Icaras, Oct 24, 2013
    Last edited: Oct 24, 2013

    macrumors 601


    Mar 18, 2008
    California, United States
    Unfortunately I can confirm this. Both titles now gone from my library.

    Come on Apple and Disney. Work it out.

    Edit: To clarify, its gone from my iTunes account that is. If you have a local copy stored on your hard drive, then you'll still have the movie.
  6. macrumors 6502

    The Tuck

    Jun 8, 2003
    This is why people should be afraid of purchasing content from the iTunes or Amazon digital video stores. Nothing beats a 1080p physical disk that you can keep on a shelf that the content owner can't remove from your library.
  7. macrumors 65816


    Dec 5, 2012
    So if anyone wanted to watch this on their mac that is now lacking a DVD drive, they should...?

    Of course, you can always get Netflix or something, but you can't download the movies from Netflix....
  8. macrumors newbie

    Jun 21, 2008
    Yeah but the joke's on him because he bought "Mater's Tall Tales." I know for a fact that's on Netflix instant streaming!
  9. macrumors 603

    Jan 20, 2010
    Too late lol
  10. macrumors 6502a


    Oct 26, 2007
    Here, there and everywhere
    That is a remarkably ****** thing to do by Disney. Particularly without warning or with an offer of a refund. Makes me more grateful that I download my stuff to iTunes and strip the DRM from them.

    Its stuff like this that make people leary of going digital. *sigh*
  11. macrumors 68020


    Jan 22, 2009
    This is way I don't like having things stored in the cloud. It's convienent but having a local copy is a must (which is why it's insane that iPad Air still comes with 16GB).
  12. macrumors newbie

    Jun 26, 2012
    Kind of ironic, seeing as how Steve Jobs was basically directly responsible for the creation of Pixar.
  13. macrumors 6502

    Oct 7, 2011
    Memphis, TN
    This is ridiculous. Pull the content from being able to be purchased from current customers, ok. But don't make it impossible for those who have already PAID for the downloads to redownload. Those movies are their property now. That's absurd.
  14. macrumors 6502

    Sep 18, 2012
    This is outrageous that a title could be pulled, that was paid for, and ALL their marketing says, "Available whenever, wherever you want it"..

    Refunds or immediately return the titles is the only option acceptable IMHO. But, this is making me queasy about my purchased iTunes in the Cloud content.....
  15. macrumors 6502a

    Jun 7, 2007
    Just when I was starting to come around to the idea that digital purchases might not be that bad...
  16. macrumors 68030


    Sep 14, 2007
    Exactly. This is the tip of the iceberg, because when you make an iTunes (or other digital media store) "purchase" you aren't buying anything. You are getting permission to view the title based on whatever licensing is in place at the time you make the "purchase"... and this can be changed any time.

    The only way you own a title is if you have the physical disc.

    I'm sure they will sort this out, but this won't be the last time. Plenty of us warning you digital consumers about this stuff have been teased relentlessly but this is your future, so get used to it.
  17. macrumors 6502


    Sep 12, 2013
    Panama City, FL
    If these titles don't return, I will NOT be purchasing anything from iTunes again. What a joke!
  18. macrumors 601

    Jul 11, 2008
    And these people wonder why the public simply pirates the movies. :mad:
  19. macrumors regular

    Jun 2, 2007
    Bummer. So I checked over at Vudu forums and a member there confirmed he can still stream Lion King. There is a difference between purchasing the rights to digital content (VUDU) and purchasing a license to view digital content that can be revoked at any time (iTunes, Amazon, Xbox). Read the terms of service before you buy.

    PS Finding Nemo is still streaming from the iTunes cloud for me... hopefully everyone keeps a local copy of their itunes purchases :)
  20. macrumors 6502a

    Sep 21, 2009
    *Looks fondly at shelf full of Blu-Rays which cost no more than iTunes downloads, provide a superior image and sound, and can't vaporize into thin air*

    Nope. Not feeling too much sympathy. :D

    Edit: By the way, what they've done is not theft. People who had the films on their computers didn't lose them. They simply altered a service that they provide (the cloud) as it relates to these films.

    Those that got hit by this were not only abandoning physical media (and better picture/sound quality because of it), but were relying on Apple to store their movies for them and not even keeping them on their own hard drive.
  21. macrumors 603


    Apr 11, 2005
    One mile up and soaring
    This is why I download all iTunes purchases to my media drive and don't leave them for in the Cloud watching. While some content may be there, studios add and remove content. Once it is on your machine, it is yours to keep and can be streamed to an Apple TV or synced to an iOS device. The always available in the cloud feature was an added benefit if you wanted to access your content in other ways, but it is not really designed to be an online repository for your content as not all studios participate and keep all titles indefinitely. This is not iTunes Match.
  22. macrumors 68020


    Sep 3, 2011
    I understand we accept the terms, and I personally don't have any of that content... but isn't there a grey area of fine print and implied/breach of contract type thing? It is seemingly implied that when you purchase something it is yours to keep. Anyway... Apple technically isn't in the wrong but people will be upset nonetheless.
  23. macrumors 68000


    Mar 7, 2012
    Hakuna Matata...

    well this shucks, sometimes when I ran out space I just delete the movies and knowing that movie would attach to my account and I can download it whenever I want.

    really weird why disney would pull old titles.
  24. macrumors member

    Sep 24, 2011
    The Lion King being removed from the Store is understandable, as it was put back in the Vault in June. But removing it from those who've purchased it?

    Come on Apple...
  25. macrumors 6502

    Sep 21, 2008
    As someone with a large media library, this kind of thing scares me. There's never any warning, and the idea of downloading all of the stuff I've purchased is cost prohibitive to download onto external hard drives. Not to mention I'd need to mirror that as a backup.

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