Apple Readying Fix for Issues with Touch ID Fading

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Feb 28, 2014.

  1. macrumors bot

    MacRumors

    Joined:
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    #1
    [​IMG]


    Apple is preparing an update that will improve performance of the Touch ID sensor on its iPhone 5s handset, claims AppleInsider. Apple has tapped its AuthenTec team to eliminate "fade", a term coined to describe the increasingly erratic performance of the fingerprint sensor that is experienced by some iPhone 5s owners.
    Issues with Touch ID surfaced shortly after the iPhone 5s was introduced, with owners reporting an increasing number of failed scans shortly after they enter their fingerprints. Deleting and rescanning a fingerprint only temporarily fixes the issue.

    [​IMG]
    iPhone 5s owners have devised creative homemade fixes that include scanning the same fingerprint five times and overtraining the sensor for improved accuracy, but these are workarounds that don't address the underlying problem.

    Apple introduced Touch ID in the iPhone 5s and promoted the technology in an ad campaign that appeared in The New Yorker, Sports Illustrated and other print newspapers and magazines. Apple obtained the fingerprint scanning technology when it acquired AuthenTec in 2012.

    Article Link: Apple Readying Fix for Issues with Touch ID Fading
     
  2. macrumors 6502a

    Joined:
    Jul 6, 2007
    #2
    Finally.
     
  3. macrumors 603

    jrswizzle

    Joined:
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    Location:
    McKinney, TX
    #3
    Interesting - I wonder how widespread the problem is. If its software related, would seem more people would have problems. Or perhaps I'm one of the few who has a launch day 5S and hasn't experienced "fade".

    Glad we've done away with the "----gate" naming though! ;):p:D
     
  4. macrumors 6502

    5aga

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    Location:
    Gig City
    #4
    had this issue.. I just assumed it was a jb tweak i installed that caused the problem
     
  5. macrumors 68020

    ugahairydawgs

    Joined:
    Jun 10, 2010
    #5
    Glad to see a fix is coming. I've had two 5S phones and both of them have had this problem. Just had to go through last night and re-setup my fingerprints.

    Very cool feature when it actually works, but it definitely has steered towards not for me for the most part.
     
  6. macrumors regular

    Joined:
    Jun 27, 2007
    #6
    No we haven't!

    Fade-gate!!! Fade-gate!!! Fade-gate!!! Fade-gate!!! Fade-gate!!! Fade-gate!!! :D
     
  7. macrumors 6502a

    Joined:
    Aug 16, 2010
    Location:
    Canada
    #7
    Apple should have included voice biometrics on their phones - considering Siri is already on there, it would have been a natural progression.

    Would have been good to offer users a fall back authentication mechanism, or where touch isn't suitable (i.e. in the car, in the pocket, etc.)
     
  8. macrumors 6502

    Joined:
    Feb 4, 2013
    #8
    I always attributed any issue I had with my sweaty or dirty fingers. It's been reliable for me, just not after I go for a run or eat ribs.
     
  9. macrumors 6502a

    brianvictor7

    Joined:
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    Midwest, US
    #9
    Is more a problem of fingers getting wet: think sweaty or recently washed.
     
  10. macrumors 6502

    Joined:
    Feb 4, 2013
    #10
    Too much innovation for one iOS upgrade.
     
  11. macrumors regular

    l3it3r

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    Location:
    Hagerstown, MD
    #11
    Weird. I have 3 fingers registered and almost never have a failed scan
     
  12. macrumors newbie

    Joined:
    Jun 12, 2013
    #12
    Though it was incredibly annoying when I couldn't figure out why my fingerprints stopped working, once I scanned both thumbs twice I've had so few failures to scan I can count them on one hand.

    That said, I'd love for this tech to work as intended.
     
  13. macrumors 603

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #13
    Yep. I find this hard to believe, quite honestly. I think a lot of it is the weather changing to cold right after the 5s came out. I personally need a set of summer prints and winter prints. No issues.

    Anything's possible, though. I'm just full of dubiousness...
     
  14. macrumors 6502

    Joined:
    Jun 8, 2007
    Location:
    Montreal, Canada
    #14
    Every month I have to redo my scans. It's like my fingerprints change, lol. Glad there will be a fix.
     
  15. macrumors 6502a

    springsup

    Joined:
    Feb 14, 2013
    #15
    I have noticed slightly decreased accuracy or marginally longer unlock delays, but nothing extreme. Typically works on second attempt if not the first.
     
  16. macrumors 603

    notjustjay

    Joined:
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    Canada, eh?
    #16
    You mean like entering a 4-digit passcode? :p

    (Granted that isn't the ideal solution for the two scenarios you mentioned...)
     
  17. macrumors G5

    Rogifan

    Joined:
    Nov 14, 2011
    #17
    Works for me 90-95% of the time. And I come from a cold climate with dry hands. But good to see they're working on improving accuracy. Can't wait for this to come to iPad. I love the functionality and it will be even better once something like mobile payments are tied to it.
     
  18. macrumors 65816

    Joined:
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    Location:
    Illinois
    #18
    Touch ID is by far the worst mistake apple has made. It has caused more issue than it has solved.
     
  19. macrumors 6502a

    Joined:
    Aug 16, 2010
    Location:
    Canada
    #19
    Technically you're not supposed to be punching in the pass code when you're driving :) Also its a bit hard to "type" a code when the phone is in a pocket - especially during the winter!

    I mean what would it cost Apple, considering they have Siri and could license voice biometrics from Nuance.
     
  20. macrumors 6502a

    Joined:
    Nov 1, 2007
    #20
    I noticed the sensor 'shifting'. I have to keep moving my thumb up slowly each day it seems for it to register.

    Unless my prints are shifting.

    But that cannot be....
     
  21. macrumors 601

    Prof.

    Joined:
    Aug 17, 2007
    Location:
    Chicago
    #21
    My hands are so dry and cracked from the severe cold this winter season in Chicago that I haven't been able to use the scanner since the 5s first launched.
     
  22. macrumors 6502a

    Joined:
    Aug 24, 2005
    #22
    What on earth are you talking about? It's so much of a benefit for me that I click home buttons on none touch id devices and wait for them to unlock.
     
  23. macrumors member

    Joined:
    Nov 12, 2010
    #23
    when it works, touchID is better than sliced bread because it lets me keep the phone locked and I don't enter pass codes often at all. a 7 character passcode for example, entered maybe 20 times a day. that adds up, and makes me less likely to go to the phone for something. I occasionally have to re-scan a few times, but usually it works on first try. I have to retry at least a few times a day, and I have to enter a passcode (because of too many touchID fails) once a week or so, which is maddening.
     
  24. macrumors regular

    l3it3r

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    Hagerstown, MD
    #24
    And here I am thinking the exact opposite. I won't buy anything else from them unless it has touchid!
     
  25. macrumors 6502a

    Joined:
    Nov 1, 2007
    #25
    Me too. I also find myself trying to scan my print to return to the home screen!

    I know a jailbreak tweak can do it, but it should be standard.

    No physical clicking!
     

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