Apple Releases First Software Update for Brand New 12-Inch MacBook

[MacRumors]

Less than two hours after announcing the new 12-inch MacBook, which has yet to become available for purchase online, Apple has released the first software update for the notebook.

Apple's website says the Bluetooth update for the 12-inch MacBook (Early 2016) improves compatibility with third-party Bluetooth devices, and is recommended for all users.

The software update is a 157.8MB download and requires OS X El Capitan 10.11.4.

Article Link: Apple Releases First Software Update for Brand New 12-Inch MacBook

 

[gsmornot]

Guess they had to hold it to keep secret the hardware.

 

[smacrumon]

OMG, Apple. This is hilarious! Apple != Quality Control whatsoever.
Can't even buy it online either getting "The page you’re looking for can’t be found". http://www.apple.com/us/shop/go/macbook/select
Steve Jobs wouldn't have accepted this kind of nonsense.
For a company that charges a premium on its products and services and promotes a brand image of perfection, this is totally unacceptable.

 

[Madd the Sane]

Pretty hefty update for just a BlueTooth update. Did they have to patch the whole BT stack?

Edit: it looks like they did…
There's also a firmware update in there, too.

 

[l00pback]

Guess they had to hold it to keep secret the hardware.

What would be the point of releasing the patch before the new machine was announced?

 

[d28z28]

OMG, Apple. This is hilarious! Apple != Quality Control whatsoever.
Can't even buy it online either getting "The page you’re looking for can’t be found". http://www.apple.com/us/shop/go/macbook/select
Steve Jobs wouldn't have accepted this kind of nonsense.
For a company that charges a premium on its products and services and promotes a brand image of perfection, this is totally unacceptable.

What?

 

[keysofanxiety]

OMG, Apple. This is hilarious! Apple != Quality Control whatsoever.
Can't even buy it online either getting "The page you’re looking for can’t be found". http://www.apple.com/us/shop/go/macbook/select
Steve Jobs wouldn't have accepted this kind of nonsense.
For a company that charges a premium on its products and services and promotes a brand image of perfection, this is totally unacceptable.

I feel you're making a bit of a mountain out of a molehill here. It's just a software update for goodness' sake.

 

[smacrumon]

I feel you're making a bit of a mountain out of a molehill here. It's just a software update for goodness' sake.

Two issues on day of product launch? No, not a mountain but neither a molehill either. What's going on at Cupertino?

 

[wozmatic]

If only Apple was this efficient with Intel chips

[cough] skylake [/cough]

 

[jonnysods]

That was mind blowingly fast.

 

[Grahamps]

I feel you're making a bit of a mountain out of a molehill here. It's just a software update for goodness' sake.

Well, he's correct about the bad link. I visited the home page, and clicked on "Buy" and got Page Not Found. That's a pretty miserable mistake, especially when it's showcased on the home page.

 

[keysofanxiety]

Two issues on day of product launch? No, not a mountain but neither a molehill either. What's going on at Cupertino?

It's not an issue, it's a software update. As the notes say, it "improves compatibility with third-party Bluetooth devices". Not "Bluetooth functionality will not work until you apply this update".

 

[smacrumon]

It's not an issue, it's a software update. As the notes say, it "improves compatibility with third-party Bluetooth devices". Not "Bluetooth functionality will not work until you apply this update".

Can't even buy the product either following the link on their website! http://www.apple.com/us/shop/go/macbook/select

 

[wozmatic]

Awesome work Apple...

See for yourself: http://www.apple.com/us/shop/go/macbook/select

 

[keysofanxiety]

Can't even buy the product either following the link on their website! http://www.apple.com/us/shop/go/macbook/select

Yeah, same for the UK website. Dead link, not exactly the end of the world, they'll sort it in an hour or so. I really don't know why you're so riled up.

 

[iMerik]

OMG, Apple. This is hilarious! Apple != Quality Control whatsoever.
Can't even buy it online either getting "The page you’re looking for can’t be found". http://www.apple.com/us/shop/go/macbook/select
Steve Jobs wouldn't have accepted this kind of nonsense.
For a company that charges a premium on its products and services and promotes a brand image of perfection, this is totally unacceptable.

Clicking the Blue buy button does give that error. That is poor quality control for the store website.

 

[Rogi]

So we are waiting now for Wi-Fi fix! Thanks Apple!

 

[l00pback]

Two issues on day of product launch? No, not a mountain but neither a molehill either. What's going on at Cupertino?

What two issues?
1) "The link doesn't work! ZOMG!" - Maybe they just haven't enabled it yet.
2) "Software patch <2 hours after launch! ZOMG!" - The fact it was available that quickly tells us they knew about the issue already. The I'm betting they found out about it after production began, and could not update units already packaged. Show me another company that put out patches that quickly?

As has been said many times before, no company is perfect. Even Apple has issues that slip through now and again. What matters most is how they handle it, and how quickly.

 

[ArtOfWarfare]

Go to the Mac homepage:
http://www.apple.com/mac/

Click on "Buy", and it tells you the page isn't found. That's pretty embarrassing for them. Seems like you would pull the page and revert to what you had before as soon as you realize it isn't actually ready yet.

 

[hajime]

Yeah, same for the UK website. Dead link, not exactly the end of the world, they'll sort it in an hour or so. I really don't know why you're so riled up.

Same for Asia.

 

[doelcm82]

OMG, Apple. This is hilarious! Apple != Quality Control whatsoever.
Can't even buy it online either getting "The page you’re looking for can’t be found". http://www.apple.com/us/shop/go/macbook/select
Steve Jobs wouldn't have accepted this kind of nonsense.
For a company that charges a premium on its products and services and promotes a brand image of perfection, this is totally unacceptable.

You can buy it on the Apple Store app on your iPhone. Delivers by April 29 with free delivery, or by April 27 if you want to pay extra.

 

[keysofanxiety]

You can buy it on the Apple Store app on your iPhone. Delivers by April 29 with free delivery, or by April 27 if you want to pay extra.

I wouldn't bother, doelcm; they're looking to moan about problems, not get solutions or workarounds.

 

[smacrumon]

What two issues?
1) "The link doesn't work! ZOMG!" - Maybe they just haven't enabled it yet.
2) "Software patch <2 hours after launch! ZOMG!" - The fact it was available that quickly tells us they knew about the issue already. The I'm betting they found out about it after production began, and could not update units already packaged. Show me another company that put out patches that quickly?

As has been said many times before, no company is perfect. Even Apple has issues that slip through now and again. What matters most is how they handle it, and how quickly.

Nice spin on it... or not.
1) You don't put a "Buy" button on your live website if the link goes to nowhere. It's website design 101.
2) Get the product right Apple before putting it into production. Is that too much to ask?

 

[Weaselboy]

Steve Jobs wouldn't have accepted this kind of nonsense.

For a company that charges a premium on its products and services and promotes a brand image of perfection, this is totally unacceptable.

Are you serious with this. It is a Bluetooth update. Stop trolling every thread with this crap.

 

[smacrumon]

Yeah, same for the UK website. Dead link, not exactly the end of the world, they'll sort it in an hour or so. I really don't know why you're so riled up.

Actually initially the US store was live and fine to buy. But other territories were not working. Now it's a complete mess.
When launching a website, check your websites before making them live. It's web design 101. Why can't Apple get the simple things right anymore?
[doublepost=1461079548][/doublepost]

Are you serious with this. It is a Bluetooth update. Stop trolling every thread with this crap.

No trolling here. Don't disregard my post with your hostile response. A new product launch and the website doesn't work. Following the 'Buy' button takes you off to a dead link. I was initially complimentary to the new update.