Apple Releases MacBook Air Software Update to Fix Photoshop Screen Flickering and Wi-Fi Connection Issues

Discussion in ' News Discussion' started by MacRumors, Jul 18, 2013.

  1. macrumors bot


    Apr 12, 2001

    Apple today released an update for the Mid-2013 MacBook Air to fix both an issue that caused some users to experience severe flickering when using Adobe Photoshop and a bug that caused some users' Wi-Fi to intermittently disconnect.
    News of the screen flickering issue emerged shortly after the release of the 2013 MacBook Air, when users began noticing display flickering when using Photoshop, especially when accessing the app's larger brush tools. An Adobe representative noted that it was likely a driver or GPU issue and last week, a tipster reported that OS X 10.8.5 fixed the issue, suggesting that Apple had found a solution.

    New MacBook Air owners also experienced Wi-Fi connection issues, prompting Apple to begin looking for a solution in mid-June after issuing an order for Apple Geniuses to "capture" MacBook Airs experiencing connectivity problems.

    Apple's June 2013 MacBook Airs use the newest 802.11ac Wi-Fi standard, which is designed to offer faster connectivity and bandwidth.

    The update can be downloaded via the software update page or through the software update tool in the Mac App Store.

    Article Link: Apple Releases MacBook Air Software Update to Fix Photoshop Screen Flickering and Wi-Fi Connection Issues
  2. macrumors regular

    Mar 3, 2011
    my wifi issues are on the windows side :( any word on bootcamp drivers?
  3. macrumors 6502a

    May 24, 2013
    u know this isn't exclusive to air '13, i sometimes experience wifi issues with my pro '12 why not release it to everyone? Or is there a compatibility issue I'm missing?
  4. macrumors newbie

    Jul 10, 2013
    Has anyone tried this and seen improvements?
  5. macrumors regular


    Nov 15, 2012
    Amazed how fast Apple got into the problem, and fixed all 3 within a month. :)
  6. macrumors 68030


    One of the many reasons, APPLE is highly regarded and looked up to, as a company.
  7. dlbmacfan, Jul 18, 2013
    Last edited: Jul 18, 2013

    macrumors member

    Jul 20, 2011
    The fix is working for me in Photoshop CS6! But now I'm getting a new graphics glitch; not nearly as bothersome, but a problem nonetheless. Let's say I'm running several programs including Photoshop. When I switch from another program to Photoshop by using Mission Control, I get a flickering glimpse of the the program window I'm switching from superimposed on Photoshop. It only lasts a split second but it's annoying. Anyone else having this problem? I should note that I don't get the problem when I switch from Photoshop to another program.
  8. macrumors regular


    Nov 15, 2012
    Indeed, some other competitors take years to only release a fix that breaks something else. Haha.
  9. macrumors 6502a

    Apr 28, 2008
    Quite impressed with how responsive they are not just with the well publicized Wifi issue but the also the flicking and sound fluctuation issues. REALLY looking forward to purchasing one of these once my state's tax holiday kicks in next month :D
  10. macrumors 68040


    Aug 31, 2007
    Land of the Free-Waiting for Term Limits
    Rare. Got to love the downplay.
  11. macrumors 6502a

    May 24, 2013
    yup I hope this shuts all the trolls up.
  12. macrumors 603


    Oct 13, 2008
    Everywhere And Nowhere
    We hope this will do it.
  13. macrumors 6502

    Sep 20, 2012
    Interestingly, I have a new 13" MBA purchased on June 29, but when I try to run the update I get the following message:

    This software is not supported on your system.
  14. macrumors regular

    Sep 12, 2012
    Well, this troll still wonders why his background resets upon reboot on three different retina MBPs since 10.8.1. However, while they fail to fix some of the glaring issues, at least they are pretty prompt at fixing the important ones.
  15. macrumors member


    May 25, 2013
    JUST when I returned mine. GOD.
  16. macrumors newbie

    Jul 18, 2013
    MBA 2013 13" i7. This patch didn't fix the roughly 50% packet loss on WiFi that I've been experiencing on some networks - no change in behaviour.

    The MBA replaced a Macbook Pro 15" 2012 model which didn't experience the issue. 10 other Pro's and Retina's in the office which don't have the same problem. No issue with my 2011 MBA either.

    I've experienced it on three networks so far, all 5GHz WPA2 Enterprise 11n.

    I haven't tested to see if it fixes flickering in Fusion while running single screen and auto mouse yet.
  17. macrumors member

    Mar 28, 2013
    My 08 15in MBP had a flicker issue, for a long time i thought it was because of the Nvidia 9400M turned out it was the driver. They actually fixed it but it took like a year or maybe more.

    it wasn't so bad, it would occasionally flicker at random (generally after long periods of time, sometimes 2 happened not to long from each other).

    I was pretty disappointed when i took it to the apple store because the computer had shocked me 3+ times and the flicker and they were just like, thats how they are.

    I'm glad they did fix it though. I love Apple but I hate Apple Stores.
  18. macrumors 6502a

    May 24, 2013
    I'm not targeting you with my comment. I'm targeting the Apple doesn't build good products anymore and doesn't care about their issues people, etc.
  19. macrumors 68000


    Nov 23, 2008
    36°07′53″N 95°56′14″W
    Any way to get this to work on Mavericks?
  20. macrumors regular

    Feb 1, 2010
    I find your lack of faith disturbing. May the force be with you!
  21. macrumors regular

    Nov 13, 2011
    Glad I wasn't imagining this and it's (hopefully) fixed. :D
  22. macrumors 6502a

    Jun 9, 2013
    You could give Pacifist a shot.
  23. macrumors 68000


    Nov 23, 2008
    36°07′53″N 95°56′14″W
    It opens, it just says "not supported on this system"
  24. macrumors 68000

    Dec 13, 2010
    I dont look up to any company. They just sell stuff.
  25. macrumors 6502a

    Jun 9, 2013
    You could also open it with Pacifist in a different Mac OS or use some other extractor in Mavericks, extract the files, then put them in manually. I don't know how annoying that would be to do.

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