Apple Repair Service = A+

Discussion in 'Community' started by vraxtus, Aug 7, 2004.

  1. macrumors 65816

    vraxtus

    Joined:
    Aug 4, 2004
    Location:
    San Francisco, CA
    #1
    Unforunately I give their refurb dept a not so good C+.

    Sent in a refurb Rev B 12" (that I just got about 2 weeks ago) to be repaired for unexplained kernel panics... after a clean reformat and OS install... dropped it off Wed nite, got sent out Thurs, arrived today, and was repaired and sent back TODAY! Hopefully it will return to me soon... I miss my dear AlBook :p

    But nice job Apple repair!

    This is the 2nd time I've been told I'd have to wait 7-10 days for a repair and got it done in less than 3(ish).

    Unfortunately I've yet to have a laptop that hasn't crapped out on me in some form or another. :eek:
     
  2. macrumors 6502a

    rhpenguin

    Joined:
    Jun 10, 2003
    Location:
    London, Ontario
    #2
    7-10 days to wait isn't that bad. With HP computers the customer can expect to wait atleast 9 days to get thier machine back.

    Apple service is by far the best ive ever had as far as quick turn around times.
     
  3. macrumors member

    Joined:
    Jun 9, 2004
    Location:
    The Heights, Houston TX
    #3
    I've sent out my PB twice. Both times I sent it out at end of business on Monday and had it back fixed mid day Wednesday.
     

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