Apple Repair Shipping...

Discussion in 'Macintosh Computers' started by iGary, Sep 22, 2005.

  1. Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #1
    Experience with repairs?

    Well, they either replaced or repaired my 20-inch ACD, and it shipped from the depot yesterday.

    What are peoples experiences with Apple repairs? Do they typically overnight?
     
  2. macrumors 6502

    Joined:
    Aug 15, 2004
    Location:
    Arlington, VA
    #2
    Yes.
     
  3. thread starter Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
  4. macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #4
    Good to know they repaired/replaced your 20" ACD that had cat hair in it! - How annoying.

    Yeah, I sent my iPod in one time got it back 2 days later :D
     
  5. macrumors 6502a

    Joined:
    Aug 29, 2005
    Location:
    SouthWest-USA
    #5
    When I had my 12" PowerBook repaired,(dead pixel issue) they DHL'd the shipping box next day. I shipped it back same say and got it back after 4 days total time. I think that's incredible! :eek:

    My G5 had dead pixels also. I requested they ship the part to me. Got it next day. Full set of instructions included and tools. Packed the defective part in their DHL box and send it back to them same day. Took all of 20 minutes to swap out the Screen bezel. :p

    I'm very happy with their service! :)
     
  6. macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #6
    My wife's PowerBook has been repaired a few times. Taken to our local Apple Store and they take care of the shipping. No problems. It's usually 2 - 3 days.
     
  7. macrumors 65816

    im_to_hyper

    Joined:
    Aug 25, 2004
    Location:
    North Hollywood, California, USA
    #7
    My 20GB (color) was on its second replacement since the end of June... they said I would be getting a refurbished model since this one seemed to be beyond repair. (Click wheel died, then the iPod would randomly "lock up" and have to be reset 1-2 times daily, then the wheel died again.

    I got a box on Monday, the same day I requested repair from some place in Indiana or Iowa and shipped it out that night. Wednesday morning got my refurb... it was a 30 GB photo instead of the 20GB I sent in :D :D :D

    Now, THAT is service.
     

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