Apple Restricting Vacation Time for AppleCare Employees From September 15 to 28

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Aug 30, 2013.

  1. macrumors bot

    MacRumors

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    Apr 12, 2001
    #1
    [​IMG]


    Apple appears to be cutting down on available vacation time for its AppleCare employees between September 15 and 28, a two week period encompassing the prospective September 20 release date for the iPhone 5S and 5C that was first leaked earlier this month. iOS 7 is also expected to be released that week.

    An internal document shared by AppleInsider reportedly shows the amount of time off available for AppleCare employees during the month of September, which appears to drop beginning on September 15.

    [​IMG]
    Multiple carriers have also initiated similar vacation blackout dates on some of the same days, with T-Mobile employees reporting a September 20 to 22 blackout and Verizon employees reporting September 18 to September 22 blackout dates.

    Apple likely has a longer blackout period for its AppleCare employees in order to offer extended support to both iOS 7 users and new iPhone owners. AppleCare employees began training on support issues related to iOS 7 yesterday and that training is likely to continue up until the OS is distributed to the public.

    Article Link: Apple Restricting Vacation Time for AppleCare Employees From September 15 to 28
     
  2. macrumors 6502a

    ZacNicholson

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    Indiana
    #2
    we're getting close !
     
  3. macrumors 6502a

    Klae17

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    Jul 15, 2011
    #3
    According to my sources, I think the iPhone 5S and 5C will be released anywhere from Sept. 15 to Sept. 28th.
     
  4. macrumors 6502

    Joined:
    Jul 29, 2010
    #4
    Looks like we got one of them analysts over here.
     
  5. macrumors 68000

    Goftrey

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    Wales, UK
    #5
    I wonder why...
     
  6. macrumors member

    Madonepro

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    Mar 16, 2011
    #6
    Enough Already...
     
  7. macrumors 65816

    Joined:
    May 1, 2012
    #7
    Wow. That could mean there's a new iPhone coming out next month. :eek:
     
  8. macrumors 65816

    Joined:
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    Lusaka, Zambia(If you know where it is)
    #8
    So what do you want? Do you want this site to stop reporting and close down?
     
  9. macrumors 6502a

    yeah

    Joined:
    Jul 12, 2011
    #9
    :)
     
  10. macrumors 6502

    Joined:
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    Europe
    #10
    The Reason is iOS7. People Will Be Confused.
     
  11. macrumors 601

    Mr. Retrofire

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    #11
    New Macs, new firmware for the new Macs and older Macs in September, then in October Mavericks. That's what i think.

    ;-)
     
  12. macrumors 68000

    NightFox

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    Shropshire, UK
    #12
    Maybe Dave and Martina from AppleCare just booked it off already?
     
  13. macrumors member

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    Mentor, OH
    #13
    Youre fired

    According to my sources someone is fired for leaking this.
     
  14. macrumors 601

    Mr. Retrofire

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    #14
    Yes. :eek:

    :p
     
  15. macrumors member

    Joined:
    Aug 28, 2013
    #15
    For a little while. I think people will adapt pretty quickly. However, I don't think most of the confused people will be calling AppleCare. At least in my circle, the confused people call me. I'm sure many people who read this site will be in the same category.
     
  16. macrumors 6502a

    FlatlinerG

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    #16
    Extended vacation! :D
     
  17. macrumors 603

    bedifferent

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    NY
    #17
    Would be a solid plan.

    OT question: how many here are running iOS 7 on an iPad 2? Without breaking my NDA, this question has been posed and bug(s) reported but no one seems to be receiving any followups. It seems iOS gets "stuck", the device can unlock and lock, but the screen displays the wallpaper and nothing else. The device requires a hard boot which takes any where from 3-5 minutes.

    One thing I did notice, previously 1080p movies with DTS and/or AC3 audio tracks would not play via my Mac Pro to the iPad 2 based on [alleged] hardware specs. Now I can play them without issue, saving the need to have 720p versions.
     
  18. macrumors 6502

    Joined:
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    #18
    KGI securities analyst Ming-Chi Kuo, who has incorrectly predicted release dates all year long, said "September? Did I guess September for the iPhone yet? Yeah, yeah... September...".
     
  19. macrumors 65816

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    #19
    Ok, lets message Arn.
     
  20. HMI, Aug 30, 2013
    Last edited: Aug 30, 2013

    HMI
    macrumors 6502a

    HMI

    Joined:
    May 23, 2012
    #20
    True.

    Yesterday, my dad called me from his office at work to ask me to help one of his co-workers with iTunes and iCloud Apple ID troubles on their iPad.

    About once a month I end up using Logmein on my iPad to fix various computer issues on one of the family computers.

    Just a part of life.

    I'm still not overly fond of the new iOS 7 color choices, but I'm looking forward to the new features.

    Out of curiosity, how do I downgrade back to iOS 6 if I need to for whatever reason? I've never used a jailbreak or tried downgrading an iOS device to a previous software version, Ive always just upgraded to the newest GM versions and updates as they come out.
     
  21. macrumors 68030

    Amazing Iceman

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    Nov 8, 2008
    Location:
    Florida, U.S.A.
    #21
    If I worked for Apple, I would not want to take vacation time during those days. :D:apple:

    EDIT: Actually, I didn't notice the title said: "AppleCare Employees". In this case, yes, I want my vacation time, sick time, whatever I could get! :eek:
     
  22. macrumors 6502a

    TheHateMachine

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    Sep 18, 2012
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    Houston, TX
    #22
    For an internal Apple calendar that thing certainly does look atrocious.
     
  23. macrumors 65832

    Tankmaze

    Joined:
    Mar 7, 2012
    #23
    there will be no beta 7 then. can't wait for the GM version.
     
  24. macrumors 6502

    HangmanSwingset

    Joined:
    Feb 28, 2011
    Location:
    Everett, WA
    #24
    I get the same "stuck" bug on my iPad 3. The only way to get rid of it is to reboot, but if you did an OTA update, that seems to cause the boot problem. I fixed it on my iPhone 5 by downgrading and re-updating, but have been too busy to bother with the iPad. The only way to prevent the bug I've found is to not use the four or five finger pinch gesture (as that seems to be the cause of the bug), and instead use the home button when closing apps. As a result, it hasn't happened to me for about two weeks now.
     
  25. macrumors 603

    bedifferent

    Joined:
    Jan 8, 2009
    Location:
    NY
    #25
    Ah! That makes perfect sense. I did a WiFi update. Normally update via iTunes, I have the saved IPSW, I'll do it that way. The gestures are almost always what causes the issue, good catch. Thanks mate!

    One last thing I noticed, the "bug" with mismatched movie posters displayed on the iPad via home sharing still exists. The only solution seems to be turning off home sharing on the Mac and iPad, rebooting, then re-engaging (most likely to clear/reset caches). Very odd.
     

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