So Apple called me today about my recent purchase, I forget the gentlemans name but he asked two questions: 1.)One to ten who do you rate your new mac? and 2.) Are there any questions or concerns you have about your new mac? After I answered those he informed me what the questions were for (restructuring) and offered me 10% off anything on the apple store on top of our education discount we already get, but I only have 5 days to use the discount and I have to call him back with what I want. And yes it is a real apple number.