I just bought a 15gig ipod refurb with cradle and remote for 229.99 from the apple store. When I got it, it came with only a USB connector to the ipod... the adapter uses firewire, and apple's add for the item shows that is comes with firewire. I can't use my ipod cause I can't charge it! The USB port will not charge the ipod, and I can't connect it to the firewire adapter it comes with. I refuse to buy another firewire cord, and apple's Cust. Reps won't do anything, and tech support (who wouldn't answer the phones, I just kept waiting and waiting) hasn't responded to my e-mail. I have a useless iPod!