Apple Sending Out Reminder Emails for Customers With iPhone 4 Reservations

Discussion in ' News Discussion' started by MacRumors, Jun 21, 2010.

  1. macrumors bot


    Apr 12, 2001


    Just as iOS 4 went live a short time ago, Apple sent out emails to U.S. customers who placed iPhone 4 reservations for in-store pickup on Thursday when the device launches.

    The email includes a confirmation of the day and time, as well as the location where the reservation has been made. Those with reservations are also reminded to bring a photo ID, their Social Security number, and a debit or credit card, and customers transferring from another carrier are asked to bring their existing account number to enable the transfer process.

    Apple also notes that some customers received original confirmation emails citing incorrect pricing, and refers customers to Apple's support site to check with AT&T's servers to confirm correct pricing eligibility.

    Article Link: Apple Sending Out Reminder Emails for Customers With iPhone 4 Reservations
  2. macrumors 601


    Jun 26, 2009
    long island NY
  3. macrumors 6502a


    Oct 26, 2007
    Anyone's reservation date changed from thursday ?
  4. macrumors member

    Jun 16, 2010
    Does anyone know if Business accounts are still being directed to AT&T for Purchase? I have a reservation at the Apple store for iPhone 4, but 2 years ago for the 3g I was directed to the AT&T store for purchase.

    Can't get through to Apple on the phone to ask that question, wondering if anyone has had better luck.
  5. macrumors newbie

    Jun 15, 2010
  6. macrumors 6502

    Jul 17, 2002
    I'd be glad to take all that with me, but for some reason Apple has no record of my reservation and I never got any confirmation. They said someone would look into it (last Friday) and I should expect a call back by the 24th :mad:
  7. macrumors newbie

    Jun 18, 2010
    I reserved it, but never got a confirmation. I preordered one and it should be here "by noon June 24th."
  8. macrumors 68030


    Oct 6, 2008
    My email said Thursday.

    I was also able to check and make sure that Apple saw that I have an early upgrade price on my FAN account.

    Now I'm just hoping I will be able to get them to upgrade to a 32GB because I only reserved a 16. The guy behind me did it last year for the 3GS and I know some people down at my Apple store so I think i'll be fine.
  9. macrumors member

    Sep 14, 2009

    Totally forgot about the Thursday morning p/u that I fought for 8 hours to get.... :cool:
  10. macrumors 65816


    Oct 22, 2003
    Somewhere in the USA
    Mine is still for Thursday. Here's my whole email (with location info redacted). I like how it says "don't forget to pick your iPhone 4." I bet not many people who braved the online mayhem last Tuesday, often spending hours just to complete their reservation, will be forgetting to pick up their new iPhone!

  11. macrumors 65816

    Oct 19, 2007
    Yup, got mine!

    Now I have multiple iPhones reserved... "just in case."
  12. macrumors 6502

    Mar 3, 2008
    Washington, DC
    Interesting... On the 15th, I made numerous attempts to pre-order an iPhone via Apple's website, but was not successful until after midnight. During one of my attempts during the day, I had gotten to the point where the website was saying it could not process my pre-order but I could reserve a phone at my local store. So I went ahead and did so. But I never received any kind of confirmation notice that I have a phone reserved.

    I later went ahead and pre-ordered a phone, but it won't ship until July 2nd.

    So, how do I confirm that I still have a reservation? If I have one, and if I choose to go pick one up on Thursday morning, will I be able to cancel my pre-order?
  13. macrumors member


    Jan 27, 2009
    Hope it's not a rerun of the ordering process for you chumps that have to go to the store to get it. I am getting flashbacks of the buying experience of the 3G and it scares me. Glad mine is coming to my doorstep.
  14. macrumors 6502

    Jan 19, 2008
  15. macrumors regular

    May 17, 2007
    I got mine. Good to know that my reservation is still valid. Hope nothing changes for the bad between now and the 24th ;)
  16. macrumors regular

    Feb 11, 2007
    got my email a little over an hour ago. makes me feel a bit better :)

    gonna be at my store bright and early on thursday still...lets hope the lines arent to bad for reserved phones.
  17. macrumors 6502a


    Feb 6, 2007
  18. macrumors 68000


    Jun 18, 2008
    Sunny South Florida
    Got mine too. Good to see in the body of the text that it will be held until the close of business day on the 24th. :)
  19. macrumors regular

    May 17, 2007
    I am not sure if a Corporate account (with FAN) is a Business account. I have a corporate account and had reserved an iPhone 4. The reminder mail I got asks me to go to the Apple store only.
  20. macrumors 68040


    Oct 23, 2006
  21. macrumors member

    Sep 23, 2009
    hmm so since mines reserved.. u really think i should "camp out" or show up earlier than 7am?

    i figure as long as i show up around 7am. i should be done at the latest by 9...

    the store isn't that big... what do you guys think? or what are yall doing??
  22. macrumors newbie

    Feb 2, 2010
    I'm in the same boat as you. I'm guessing my reservation (despite saying "We'll see you then!") never actually went through. So now I'm likely hosed and facing getting one in a month (or whatever the new reservation date is now).
  23. macrumors member

    Feb 1, 2010
    Got the email right after the reservation on the 15th but never got the reminder today.. wtf
  24. macrumors newbie

    Feb 2, 2010
    Call the store.
  25. macrumors newbie

    Jun 19, 2010
    I was told that this is still the case. I too have a business account (discount through my employer) and was told by an Apple Store genius that I'd still need to go through AT&T, which I did for the iPhone 4.

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