Apple Service (How long have you waited?)

Discussion in 'Mac Pro' started by vdoc, Jan 19, 2006.

  1. vdoc macrumors newbie

    Joined:
    Jan 11, 2006
    #1
    Sorry, I also posted this at the buying/advice forum. Maybe it belongs here.

    My PB 15" 1.5 has been at Apple for service for over a week now and it still says "part on order" when I check online. It's one of the ones that came out early 2005 so it's not like they don't have those parts somewhere. I would understand if it was an old model.

    The guy at the Apple Store said 7-10 days max - I need my PB back soon!

    Is this typical? What should I expect?
     
  2. ekenny macrumors regular

    ekenny

    Joined:
    May 28, 2005
    Location:
    New York
    #2
    When my iMac G5 was at the apple store, they said 7-10 days, but they really meant business days, and the way it fell, it was a good 15 regular days (and they were just checking it out, they didnt even have to order a part)
     
  3. MacTruck macrumors 65816

    MacTruck

    Joined:
    Jan 27, 2005
    Location:
    One Endless Loop
    #3
    Took 10 days and apple store had the part in stock. Would have taken longer but I bitched to the manager on the 10th day and they got it done that night. They said because I didn't have the express service that I was on backlog. So $250 applecare and still treated like rubbish. They tried to get me to sign up for the $99 a year service agreement. WHATEVER!
     

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