Apple Store has a new "chat now" feature

Discussion in 'MacBytes.com News Discussion' started by MacBytes, Nov 21, 2006.

  1. macrumors bot

    Joined:
    Jul 5, 2003
    #1

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    Category: Apple Services
    Link: Apple Store has a new "chat now" feature
    Description:: That experiment with chat and the education store must have gone well, as the public Apple Store has recently become a little chattier with the seemingly quiet introduction of a new "chat now" feature to its product pages.

    Posted on MacBytes.com
    Approved by Mudbug
     
  2. Administrator

    Doctor Q

    Staff Member

    Joined:
    Sep 19, 2002
    Location:
    Kepler-452b
    #2
    It's not yet clear who sees this and when. It may still be undergoing experimental usage. I've seen various reports -- that it's generally available, that it's still available only for education sales, and that it's available for computer purchases, not for iPod purchases. None of these seem to be the case all the time.
     
  3. macrumors 65816

    jholzner

    Joined:
    Jul 24, 2002
    Location:
    Champaign, IL
    #3
    Well, it's been at least semi availabe for a few months 'cause I chatted with someone on there a month or two ago. Didn't have any questions, just wanted to see how it worked. The person I talked to was very nice.
     
  4. macrumors 68040

    Mackilroy

    Joined:
    Jun 29, 2006
    #4
    I saw that myself – back after I got my MacBook I was nosing around the store and suddenly the chat box popped up. I didn't take the opportunity but it was interesting.
     
  5. macrumors 68020

    wmmk

    Joined:
    Mar 28, 2006
    Location:
    The Library.
    #5
    this is fairly slow, and the person I'm talking to doesn't seem much like a person to be honest
     
  6. macrumors 6502a

    Joined:
    Aug 10, 2003
    Location:
    USA
    #6
    i'd figured this to be quite normal, but then the article said that the education stores (where i shop) had it first. i didn't know that. spose you learn something new every day.
     
  7. macrumors 603

    MacBoobsPro

    Joined:
    Jan 10, 2006
    #7
    I can't see it in the UK store. Although there is an 0800 (freephone) number to call if you are stuck configuring a MP which I havent noticed before. Its quite prominent at top of screen.
     
  8. macrumors 65816

    autrefois

    Joined:
    Oct 22, 2003
    Location:
    Somewhere in the USA
    #8
    Doesn't show up for me on the regular or education store, whether I was logged in or not. I tried looking at different machines to be sure.

    For people who have gotten it, does it show up on different product pages you load, just pro machines, or just randomly?
     
  9. macrumors 6502

    Joined:
    Nov 5, 2003
    Location:
    Fargo, ND
    #9
    I actually used this months ago while buying my macbook

    it was really nice, it added to the experience of buying online.

    The people behind it though you could tell had to stick to a pretty formal script.
     
  10. macrumors G3

    puckhead193

    Joined:
    May 25, 2004
    Location:
    NY
    #10
    i was fooling around with the chat now, is a computer or is it an actual person. My instinct tells me its a computer...
     

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