apple store returs

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by edvardta, Jun 5, 2005.

  1. edvardta macrumors newbie

    Joined:
    May 2, 2005
    #1
    The day started great. Returned from a trip to new york and had my new 12'' Powerbook waiting in a box at my brothers house... I go over and we open the box and start setting it up

    BUT

    something was wrong. The keyboard was int'l english, while I wanted local(norwegian). I checked my order and it seems like i ordered "Keyboard & Mac OS (int'l English)" which meant that the keyboard was also int'l english....

    Any ideas on how to go about returning it, if possible. Should i ask for a change or replacement, or just return this one and order a new one with the correct specifications...

    anyone had the same problem?
     
  2. asif786 macrumors 65816

    asif786

    Joined:
    Jun 17, 2004
    Location:
    London, UK.
    #2
    the best thing to do is phone them up and ask them. they may be able to send a new pb and collect the old one at the same time (like a straight swap). but seeing as it's been opened etc, they may charge a restocking fee :(

    just phone them, be polite, and they may be able to do something for you.. :)
     

Share This Page