Apple Support Document Unveils iMessage Spam Reporting Tool

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jul 30, 2013.

  1. macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    A new support document has emerged on Apple's website today, revealing a way for iMessage users to report unwanted messages, or spam, directly to Apple.
    In late March it was reported that a group of iOS developers had been hit with denial-of-service attacks via iMessage that saw them receiving a series of rapid-fire messages. Previously, it was not possible for users to take action against possible spam attacks. Now users can alert Apple to any possible problems directly.

    [​IMG]
    Similarly, users with iOS 7 wanting to fight potential spam will have the ability to block contacts in the Messages, Phone and FaceTime apps, but users with previous versions of iOS will not be able to use that feature.

    Article Link: Apple Support Document Unveils iMessage Spam Reporting Tool
     
  2. macrumors 6502a

    JoshGlzBrk

    Joined:
    Aug 27, 2009
    #2
    This will be useful. I'm excited for the blocking abilities in iOS7 too.
     
  3. haruhiko, Jul 30, 2013
    Last edited: Jul 30, 2013

    macrumors 68030

    haruhiko

    Joined:
    Sep 29, 2009
    #3
    In the long term this should be incorporated into the Messages app. In the current form it's more like a punishment to the victim by requiring them to draft a whole e-mail containing all the details, the screenshot, date and time, etc. etc.

    I don't know how did the spammer get my contact details but somehow they managed to send several spam messages to me asking me to download a Chinese iOS game.
     
  4. macrumors newbie

    Joined:
    Jul 30, 2010
    #4
    How to Get Out of a iMessage Spam Thread

    As you know, if someone sends you a huge string of characters, especially Emojis, it can render your Messages app useless; whenever you try to open it, it tries to go to the spam thread, and thus crashes.

    Workaround:

    Get someone to text or iMessage you and click on the notification, thus bringing you directly into the new message thread, then go back to the main Messages screen with all the convos, and delete the spammy one without opening it.

    Voila.
     
  5. macrumors member

    Joined:
    Jun 10, 2004
    #5
    Really?

    I guess it's nice but is it just me or is this kind of a half-assed solution? Take a screenshot and send an email? Why not just put a button or menu entry in Messages to report it directly. It just seems overly complicated...
     
  6. macrumors 68030

    macs4nw

    #6
    Sometimes, I love the walled garden.
     
  7. macrumors 6502a

    Joined:
    Jun 9, 2013
    #7
    I saw spam similar to the junk you see on AIM for the first time in iMessage. Some random account saying "Hey my new fave" then a link, probably to a phishing site. I told him to get lost, to put it nicely, just in case anyone is listening.
     
  8. macrumors newbie

    Joined:
    Oct 13, 2011
    Location:
    Jacksonville FLorida
    #8
    About time

    Now, It is about time there was a way to report, but it should be included in the message app like maps having a way to report there is a problem.
     
  9. macrumors 604

    mrsir2009

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
    #9
    ...So the wonderful international iMessage "groups" will cease to exist? :(
     
  10. macrumors 601

    HiRez

    Joined:
    Jan 6, 2004
    Location:
    Western US
    #10
    I agree, I don't know why there isn't just a "Mark as spam" button in the application, just like in Mail.
     
  11. macrumors 604

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #11
    Don't post your iMessage address for the whole world to see in the first place?

    You have to be pretty stupid to spam using an Apple device. :rolleyes:
     
  12. macrumors 6502a

    mac 2005

    Joined:
    Apr 1, 2005
    Location:
    Chicago
    #12
    And you have to be less than polite to throw the word "stupid" at people you've never met and people who may not share your knowledge. Before you roll your eyes at these folks, how about you help to educate them?
     
  13. macrumors regular

    caligomez

    Joined:
    Feb 8, 2011
    Location:
    San Juan, PR
    #13
    I just want a way out of a group! I joined a group with college buddies during a reunion, and two months later I still get 40 messages a day from them. Granted, some of the messages are really funny, but it gets annoying during busy work days.

    Oh, and I asked the group to remove my number, and I just got bombarded that day with 3 times the usual amount. Not gonna do that again...
     
  14. macrumors 604

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #14
    Because spammers are stupid? Come on. I've been getting spam in my e-mail since 1998 and absolutely nothing has changed. They've been using the same tactics to "get your attention" for the last decade. Spam needs to be more literate to be effective, and you'd think with all the people willing to write crap for 1 cent, that it would be.
     
  15. macrumors 6502a

    iDuel

    Joined:
    Jul 20, 2011
    Location:
    Greece/USA
    #15
    It's better than nothing, but there should just be a "Report Spam" button somewhere which automates the whole process.

    Maybe Apple is working on such a system and is using the email method as a placeholder.
     
  16. macrumors 65816

    Mike MA

    Joined:
    Sep 21, 2012
    Location:
    Germany, Europe
    #16
    Sending a Mail for notice is not exactly a dedicated reporting tool, is it?
     
  17. macrumors 601

    HiRez

    Joined:
    Jan 6, 2004
    Location:
    Western US
    #17
    Let's be honest, if we discovered Microsoft or Google asking users to use this method, we'd be shaking our heads and making fun of them right now.
     
  18. macrumors 68040

    ValSalva

    Joined:
    Jun 26, 2009
    Location:
    Burpelson AFB
    #18
    I guess it's a start. Apple in this case is like a carrier and so something had to be implemented. Hopefully it will get improved over time.
     
  19. macrumors regular

    Joined:
    Jun 25, 2010
    #19
    Apple, please do a spam filter for SMS too. Please!
     
  20. macrumors 6502a

    Mac21ND

    Joined:
    Jun 6, 2007
    #20
    I'd feel more confident if Apple did a better job on iCloud mail spam filtering. GMail does a much better job in my case.
     
  21. Moonjumper, Jul 31, 2013
    Last edited: Jul 31, 2013

    macrumors 65816

    Joined:
    Jun 20, 2009
    Location:
    Lincoln, UK
    #21
    Is there a way to copy/paste the sender's contact, as needed for reporting? The normal process doesn't seem to work.

    The process seems a lot more work than ignoring the spam. It is only going to work if it is easy, so that lots of people do it.
     
  22. macrumors regular

    KentuckyApple

    Joined:
    Jul 2, 2003
    Location:
    Chicago, IL
    #22
    block calls from Unknown?

    Does anyone know if the new funtionality in iOS7 will allow you to block calls from "unknown"? I get 2-3 calls 2-3 times a week from an unknown number. I never pick it up, but the VMs left sound like the person on the other end is not aware of the call either.
     
  23. macrumors newbie

    Amadeus71

    Joined:
    Feb 12, 2013
    #23
    Spam report for emails would be nice, too

    There are waives of emails that seem to target iCloud users every now and then: nothing for weeks, but then 3-5 in a single day. It's also family members who are signed up receiving these on the same day but I'm certain we have not all signed up anywhere that could have leaked the address.
     
  24. macrumors 6502

    Joined:
    May 19, 2013
    #24
    one more reason to buy the iphone 5s.
     
  25. macrumors newbie

    Joined:
    Jul 11, 2008
    Location:
    Memphis, TN
    #25
    Guilty

    Guess I'm pretty stupid then. Didn't even realize I had opened myself up to this attack. I simply checked a box that allowed my twitter account to use iMessage. Worst DOS attack I have ever encountered. Phone was bombarded with about 4 messages per second nonstop. It was tough to even figure out where it was coming from. Usually pretty careful about privacy settings but I guess it's a brave new world.
     

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