Apple support is awesome!!

Discussion in 'iPhone' started by rishi27, Nov 16, 2012.

  1. rishi27
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    macrumors newbie

    Joined:
    Sep 24, 2012
    #1
    Just gave a call to apple support cause of my battery issues, they are sending me a replacement:)...

    Now I just hope the replacement is not refurbished or scuffed right outta box..:D
     
  2. CowboysFan
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    macrumors newbie

    Joined:
    Nov 15, 2012
    #2
    Well do yourself a favor and don't look into the serial number. As long as you don't do that you won't be able to tell it's refurbished.
     
  3. rishi27
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    thread starter macrumors newbie

    Joined:
    Sep 24, 2012
    #3
    Can't help it... That would be the first thing I will look at:p
     
  4. CowboysFan
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    macrumors newbie

    Joined:
    Nov 15, 2012
    #4
    Well considering that it's been over a month since the release and the fact that so many were initially returned be ready to be highly disappointed. What battery issues were you having?
     
  5. AAPLinc
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    macrumors 65816

    Joined:
    Jul 27, 2012
    Location:
    Hollywood, CA
    #5
    Nice, congrats on the swap.

    I wouldnt worry about getting a refurb. Refurbs are tested more than brand new, and also get new externals and batteries.


    I understand that if you bought a brand new phone recently, you'd want another brand new phone. And I'm sure you'll get a new one.

    I had my 4S for 10 months, and in September I took it in to be looked at for a hardware issue. They swapped it out no problem, and when I checked the serial I found out it was just made September 2012. So after 10 months I still got a brand new 4S and not a refurb.

    Hopefully it's perfect out of box!
     
  6. rishi27
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    thread starter macrumors newbie

    Joined:
    Sep 24, 2012
    #6
    Stop jinxing it!:p... Battery backup was pretty bad, it would die on me with only less than 4 hrs of use.
     
  7. tymaster50
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    macrumors 68030

    tymaster50

    Joined:
    Oct 3, 2012
    Location:
    New Jersey
    #7
    It's just a phone man,
    inb4it's700eventhoughionlypaid200
     
  8. rishi27
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    thread starter macrumors newbie

    Joined:
    Sep 24, 2012
    #8
    On the other note if it turns out to be a refurbished one, can I ask for a new peice cause my original phone is like 2 weeks old??:confused:
     
  9. tymaster50
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    macrumors 68030

    tymaster50

    Joined:
    Oct 3, 2012
    Location:
    New Jersey
    #9
    You can ask but I doubt you're gonna get one, you sent your phone back and asked for a replacement and you got one.
     
  10. CowboysFan
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    macrumors newbie

    Joined:
    Nov 15, 2012
    #10
    I don't really get what your issue is with a refurbished phone anyway. I get the idea of people saying well I bought a new phone and I want a new replacement but for all purposes a rufurbished phone is brand new. They replaced everything in and around the phone that matters. I'd say you either should have lived with a phone that got you 4 hours of use or be happy that you are getting what can be argued to be a brand new phone either way.
     
  11. rishi27
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    thread starter macrumors newbie

    Joined:
    Sep 24, 2012
    #11
    Got my Replacement phone today in a slim white box. But just checked for its imei number with unlock_fusion and it seems to be already unlocked... How come??:confused:
     
  12. northernbaldy
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    macrumors 6502a

    northernbaldy

    Joined:
    Jan 13, 2010
    Location:
    the north, UK
    #12
    I don't know of any other company that beats apple on customer service
     
  13. wknapp0924
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    macrumors 6502

    Joined:
    Sep 14, 2012
    Location:
    Honolulu, HI
    #13
    Personally I think I would rather get a refurbished unit.

    Apples QC > FOXCONN QC.
     

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