So my iPod crashes/resets every time you touch it when it's not plugged in. It's less than a year old, so i'd like to send it back to have it repaired. But when I try and "order" a repair through the Support section on apple.com I get an error message right after the page where i input my contact info. The error reads "Sorry, an error occurred and we had some trouble processing your request. Click the Reload or Refresh button to try again. If the problem persists, quit your browser, and start the transaction over again." I've tried quitting/resetting browser. I've tried Safari. I've tried IE. I've tried OSX, WinXP, Win2000. Same deal every time. Anyone else ever run across this? I tried sending an "email" to apple through some form on the site, but they don't seem to care enough to email me back. Any suggestions?