Apple to Begin iPhone 5c In-Store Screen Replacements Next Week

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jan 16, 2014.

  1. macrumors bot

    MacRumors

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    #1
    [​IMG]


    Apple will begin offering in-store screen replacements or repairs for iPhone 5c displays next week, starting on Monday, January 20, according to 9to5Mac.

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    Broken displays that aren't covered under AppleCare+ will likely cost $149 per device to replace or repair, while displays that are covered under AppleCare+ are likely to cost $79 per device, similar to the pricing structure Apple employs for broken iPhone 5 displays.

    In-store replacements/repairs for iPhone 5s displays are still in Apple's plans and are "coming soon", though are not expected to roll out next week alongside iPhone 5c replacements/repairs. The moves are part of Apple's larger shift to lower repair costs.

    Article Link: Apple to Begin iPhone 5c In-Store Screen Replacements Next Week
     
  2. macrumors 6502a

    Joined:
    Nov 18, 2012
    #2
    Seems like good news for the customers, but this is MacRumors so I'm sure people will spin this into something bad. Maybe whine about the cost?
     
  3. macrumors regular

    MonstaMash

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    Dec 24, 2011
    #3
    Good for iPhone 5c customers that don't want the hassle of having to restore all of their data to just get the screen replaced.
     
  4. macrumors 601

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
    #4
    This has only stared happening to me but sometimes when i tap on my 5S's screen it makes a noise. Right now it isn't but sometimes it's really noticeable, really weird.
     
  5. macrumors 601

    The Doctor11

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    Dec 15, 2013
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    USA
    #5
    Wait then didn't start doing this in September?
     
  6. macrumors newbie

    Joined:
    Jun 1, 2009
    #6
    Canada

    Aww, no love for Canada?

    I wonder why only Canada and Hong Kong were left out (Assuming I read the article correctly)
     
  7. macrumors G5

    Rogifan

    Joined:
    Nov 14, 2011
    #7
    According to the media nobody is buying the 5C. Why would they need this?
     
  8. macrumors 6502

    tbrand7

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    New York
    #8
    Sweet
     

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  9. macrumors newbie

    Joined:
    May 6, 2010
    Location:
    Portland, Oregon
    #9
    My first iPhone 5 did this and they replaced it in the store. The genius guy said that sometimes the screens delaminate.
     
  10. macrumors newbie

    Joined:
    Jan 16, 2014
    #10
    I was glad to hear that they provide free iPhone 5 replacements for those with dust underneath the camera lens, which includes me.
     
  11. macrumors 65816

    japanime

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    Japan
    #11
    [​IMG]
     
  12. macrumors newbie

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    Jun 3, 2013
    #12
    That guy pulled that from his ass.
     
  13. macrumors member

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    #13

    That guy pulled that from his ass. ^
     
  14. macrumors 601

    dannyyankou

    Joined:
    Mar 2, 2012
    #14
    What media are you looking at?

    [​IMG]

    Edit: Unless that was sarcasm I didn't pick up.
     
  15. macrumors 6502a

    Jett0516

    Joined:
    Mar 5, 2010
    #15
    So if you bought applecare+ for $99 you still need to pay $79? :confused:
     
  16. macrumors newbie

    Joined:
    May 22, 2011
    #16
    Not likely. When screens are attached with glue to the glass, they can occasionally separate. For example, if push abnormally hard on it regularly and you live in an area that gets very warm or you let your phone get very warm, this can happen.

    You see this often with Otterboxes (and similar) because the sensitivity is lessened with the overlay and the phone heats up more than usual while in the sealed case.
     
  17. macrumors newbie

    Joined:
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    Australia
    #17
    Oh thats really funny.;)
     
  18. macrumors 6502

    RoelJuun

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    Aug 31, 2010
    Location:
    Netherlands
    #18
    Indeed ridiculous. Luckily I can bring my phone to several shops that fix this for ~€40.
     
  19. macrumors 6502

    Joined:
    May 23, 2012
    #19
    Which means in total you end up paying more with applecare than without. I'm laughing at how apple rips people off and gets away with it.
     
  20. macrumors G3

    mattopotamus

    Joined:
    Jun 12, 2012
    #20
    This. It use to be $99 and then a $49 deductible and they would give you a new phone! Now they want $99 and $79 and they replace the screen. What the hell is the point of the insurance?!?! If I had insurance and dropped my phone, I would be sure to dunk it in the toilet so they would give me a new phone as well.
     
  21. macrumors 6502a

    Joined:
    Dec 26, 2008
    Location:
    Georgia USA
    #21
    Apparently, there are people on this planet who have no regard for ensuring that their electronics are protected from mayhem.

    Why would you make your phone unusable and unrepairable? Entitled?

    The images that accompany this article make it appear the actual display and not the protective glass has problems. THAT is a quality control problem.
     
  22. macrumors G3

    mattopotamus

    Joined:
    Jun 12, 2012
    #22
    I'm just saying they use to give you a new phone instead of repairs. If the deductible is the same and you have cosmetic damage, why not dunk it and get a new phone.

    I wonder if people who bought apple care before the policy change get a new phone. I was told if I dropped my phone and the screen broke for $49 I would get a new phone.
     
  23. macrumors 68000

    NightFox

    Joined:
    May 10, 2005
    Location:
    Shropshire, UK
    #23
    And that's exactly why I would be happier having my screen repaired in store, rather than have it replaced with a "new" white-box one that could well be your broken and dunked-in-the-toilet-just-to-be-sure that's since been refurbished by Apple.
     
  24. macrumors G3

    mattopotamus

    Joined:
    Jun 12, 2012
    #24
    I have never had an issue with anything refurbished from apple. Plus they come with the same warranty. I do understand your point though.
     
  25. macrumors newbie

    Joined:
    Jan 17, 2014
    #25
    That's not how Apple's replacement program works.
     

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