Apple TV and Mac desktop

Discussion in 'Apple TV and Home Theater' started by kahanabob, Feb 7, 2013.

  1. macrumors newbie

    Joined:
    Sep 23, 2010
    #1
    I gifted a friend Apple TV she has a mac desktop. i am try to help her import a movie from a usb stick into the movie section in I tunes, doing this long distance over the phone. when she opens her I tunes and goes to movies her screen is not the same as mine. Mine has a bar on the top that says
    Unwatched Movies Genres Home Videos List
    This is where you drag the movie from the desk top to , ie Home Movies.
    When she clicks on movies in the side bar a page comes up with a box in the center that says rent a movie buy a movie
    She does not have the bar at the top as described above. What is she doing wrong?
     
  2. macrumors P6

    Peace

    Joined:
    Apr 1, 2005
    Location:
    Space--The ONLY Frontier
    #2
    Sounds like she's running a different version of iTunes.
     
  3. thread starter macrumors newbie

    Joined:
    Sep 23, 2010
    #3
    Had her check that, said the reply "was up to date, latest version"
     
  4. macrumors demi-god

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #4
    I would ask her to check "About iTunes" so you can confirm it is Version 11.0.1 which is the most current. Not calling her on it, but it should be showing that bar across the top. There is no way to turn it off under the View Options or under Preferences.
     
  5. macrumors 68020

    Joined:
    May 27, 2008
    #5
    she should just be able to drag the movie into the library area, even if it's the music section. and iTunes will sort out where it should go.

    also, are you sure the file is in an iTunes friendly format?
     
  6. thread starter macrumors newbie

    Joined:
    Sep 23, 2010
    #6
    OK, did what you said, she has version 10. had her download version 11.0.1
    after that found out her op system was version OSX10.5.8 and she needs OSX10.6.8 to play I tunes 11.0.1. had her download OSX 10.6.8. was going to take over a hour to download that so will pick up the story tomorrow.

    will advise when i talk to her tomorrow.

    thanks for the help, i am not a mac user so I am in uncharted territory.

    ----------

    The file i want to get into her I tunes is a MP4 video so should be fine...
     
  7. HMI
    macrumors 6502a

    HMI

    Joined:
    May 23, 2012
    #7
    Older macs will say this if they fail to meet the system requirements for newer versions of iTunes. My Mom's 2005 iMac only updated to the end of iTunes 9 with the same response. "Latest version" means it is the latest version for her mac, and it won't accept any newer versions.
     
  8. thread starter macrumors newbie

    Joined:
    Sep 23, 2010
    #8
    think hers is about 2008 vintage, will it take the OSX10.6.8 download?
     
  9. macrumors demi-god

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #9
    Hopefully all goes well with download. With iTunes you can also just drop the movie into the library area as previously stated by waw74. You do not need to drop it onto the bar. Keep us updated.

    ----------

    Should take it. I have a 2007 iMac that is running 10.8.2.
     
  10. macrumors 68030

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #10
    You can't update 10.5 to 10.6 via download, it installs from CD. She's probably downloading an update from 10.6 to 10.6.8, which won't run on her OS

    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

    In the meantime, she CAN import movies into iTunes 10 for use with Apple TV. On your iTunes, open the sidebar (Ctrl-S in Windows iTunes) and it will look similar to hers. She wants to drag it into the Movies area on the sidebar.
     
  11. thread starter macrumors newbie

    Joined:
    Sep 23, 2010
    #11
    yea found that out....she might take it to a apple store and get it tuned up and get OSX10.6.8 installed. meantime will go with your suggestion for iTunes 10. i mailed her a couple of MP4 movies will be a couple days till she gets them and will try then will update here.
     
  12. macrumors demi-god

    mmomega

    Joined:
    Dec 30, 2009
    Location:
    DFW, TX
    #12
    You should still be able to open iTunes, Go to File -> Add to Library ->Point to the movie file and it will import it.
     
  13. thread starter macrumors newbie

    Joined:
    Sep 23, 2010
    #13
    Did that and synced Apple TV to iTunes and movie plays on TV. Success!
     

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