Apple TV Faulty?

Discussion in 'Apple TV and Home Theater' started by braids11, Jan 19, 2011.

  1. macrumors newbie

    Joined:
    Jan 19, 2011
    #1
    Hi there,

    My first post on macrumors.com..

    Just wondered if any of you guys had seen this problem before. It's my new apple tv. I have tested it with different hdmi cables and a different tv so im positive its the apple tv unit.

    I've attatched a photo of the issue...
     

    Attached Files:

  2. macrumors member

    Dannymonky

    Joined:
    Feb 6, 2007
    Location:
    Rats Mouth, Fl
    #2

    Looks pretty ugly. I say take it back since its still under warranty. Take the pic w/ you if you can. Good luck.
     
  3. macrumors 68020

    Joined:
    Mar 31, 2010
    #3
    I've seen that before. It's usually the result of a bad HDMI handshake. Try turning off your TV and receiver, wait for 30 seconds, then turn back on. If that doesn't work, do a reboot of the Apple TV by holding the menu+down button about 5 seconds or until you see the light flashing fast. If that doesn't work, you probably do have a faulty unit.
     
  4. macrumors 603

    Tomorrow

    Joined:
    Mar 2, 2008
    Location:
    Always a day away
    #4
    Sounds like your troubleshooting was thorough enough; I concur with your diagnosis.

    If a reset doesn't work, I'd definitely return it.
     

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