Apple TV kills all sound on TV

Discussion in 'Apple TV and Home Theater' started by richardspain, Apr 19, 2012.

  1. macrumors newbie

    Joined:
    Apr 19, 2012
    #1
    Hi,
    I just inherited a TV and tried to connect up my apple TV2 but when the ATV2 is connected it kills all sound on the TV both for ATV2 content and TV. As soon as I disconnect the ATV2 or unplug the HDMI cable from the ATV2 everything returns to normal (except of course I can't use the ATV2).

    I have tried resetting and restarting both the TV and ATV2 and have changed all the sound settings possible on the TV.

    Anyone know why this problem is occurring? The ATV2 works fine with our older TV.
     
  2. macrumors 68030

    ericrwalker

    Joined:
    Oct 8, 2008
    Location:
    Albany, NY
    #2
    Maybe the settings on the tv are set up to retrieve sounds from another source?
     
  3. macrumors 6502a

    Joined:
    Mar 18, 2010
    Location:
    USA
    #3
    I recommend the same as above. If you use an external speaker system for your regular (cable) TV, you may want to check your TV settings themselves to make sure that when using the different input that it is also using the proper sound/speaker settings.

    Potentially it could be playing sound over the TV built-in speakers, and if you're not using them, they could be muted. Or vice-versa.
     
  4. macrumors newbie

    Joined:
    Mar 15, 2012
    #4
    Its not an LG is it? I don't have apple tv, but had similar experiences with using my desktop/xbox 360 in the HDMI port, would kill sound on scart inputs, arial etc, when I turned it off and on again, would be fine. Wasn't a huge problem, just hassle.
     
  5. thread starter macrumors newbie

    Joined:
    Apr 19, 2012
    #5
    it's not an LG and I'm stuck

    The TV is a schneider (totally unknown Spanish Brand) and I cannot see any option in the settings that tell it to output the audio to a different source. What is strange is that the TV sound works fine when the Apple TV2 isn't on, but when it is connected even the TV sound doesn't work.
     
  6. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #6
    Sounds like buggy firmware in the television. Check the manufacture for an upgrade.
     
  7. macrumors 6502a

    user418

    Joined:
    Aug 22, 2010
    #7
  8. thread starter macrumors newbie

    Joined:
    Apr 19, 2012
    #8
    Crap TV

    Thanks for all your replies. In the end I got in contact with the TV company and they say the motherboard of the TV is faulty and I have to send it in for repair, so nothing wrong with the Apple TV.

    thanks for all your help
     

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