Apple TV problem

Discussion in 'Apple TV and Home Theater' started by Ferny, Oct 3, 2010.

  1. macrumors newbie

    Joined:
    Jun 18, 2010
    #1
    Three times now while watching a Netflix movie my ATV has suddenly stopped playing the movie and displayed the following message -

    "Your Apple TV isn't connected to the network"

    When it say this I have to completely re-configure my wireless network settings. I have not experienced any other issues, not even stuttering. I have two MacBooks, two iPhones, one iPad and a MacMini all running off of the same wireless network. Those devices have never experienced a single problem on this wireless network.

    Anyone else having this problem?
     
  2. macrumors 65816

    Joined:
    Jul 6, 2007
    #2
    I would get it swapped out since you're not experiencing it with other apple devices.
     
  3. macrumors 6502a

    Joined:
    Sep 30, 2010
    #3
    Try placing your Apple Tv in a different location.
     
  4. macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #4
    i wonder if it could possibly be from IP address conflicts?

    are you aware of the signal level of the :apple:TV?

    will normal movies streamed internally work?
     
  5. macrumors newbie

    Joined:
    Jun 17, 2011
    #5
    Did you happen to figure out the problem?

    Hey, have you happened to solve the problem? I have been suffering from this same issue for months... :mad: Did you swap it out at the Apple Store?? IDK what to do, my signal strength is up there. I have noticed that when a friend uses her blackberry that I get the message "Your Apple TV isn't connected to the network", so that makes me think it could be an IP issue, but wth? Why would another device on the network obtain the same IP? Is this a normal occurrence? How would I even fix this? grrrrmeowwwoof
     
  6. macrumors newbie

    Joined:
    Jun 17, 2011
    #6
    Hey, did you have this problem? Did this work for you? Call me lazy, but rearranging wires and junk behind the entertainment center is like, my last option hahhaa... well, besides the HDMI cable is only 3 or 4 feet I think... :confused:
     
  7. macrumors 6502

    Joined:
    Jan 14, 2003
    Location:
    California, USA
    #7
    Random thought: have you tried setting a static IP in your router for the AppleTV to see if that eliminates other devices piggybacking on the same DHCP'd ip?
     

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