Apple TV tells me my Apple ID is wrong. It is not.

Discussion in 'Apple TV and Home Theater' started by MrCatMan, Aug 5, 2011.

  1. MrCatMan
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    macrumors member

    Joined:
    Jun 13, 2008
    Location:
    UK
    #1
    Apple TV 2.

    Anyone experienced this and know how to fix it.?

    Won't accept homeshare or connect to iTunes, so is currently useless.

    Making me a little irritated.
     
  2. Macman45
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    macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #2
    Inputting

    Your username and password ( username usually email address) can be diddly on the ATVs remote.

    You could try re setting the device to factory default, then update and try again.
     
  3. From A Buick 8
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    macrumors 68040

    From A Buick 8

    Joined:
    Sep 16, 2010
    Location:
    Ky Close to CinCinnati
    #3
    This should fix it.
     
  4. tileg
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    macrumors newbie

    Joined:
    Apr 7, 2008
    #4
    I tried this and the AT2 is now hanging at reboot. There's just an apple on my tv screen...
     
  5. tileg
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    macrumors newbie

    Joined:
    Apr 7, 2008
    #5
    I restored via usb and iTunes and I still have the same issue as OP.
     
  6. MrCatMan
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    thread starter macrumors member

    Joined:
    Jun 13, 2008
    Location:
    UK
    #6
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

    Password is correct. As is user name. Have restored. Same problem persists.

    Any other suggestions?
     
  7. spacepower7
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    macrumors 68000

    Joined:
    May 6, 2004
    #7
    Do you have an _underscore_ in your email address? Awhile back, I had to change my Netflix email address on the Appletv 2 and netflix website because it could not deal with an underscore in my login.
     
  8. al256
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    macrumors 6502a

    al256

    Joined:
    Jun 7, 2001
    Location:
    Colorado
    #8
    Sometimes I type in my MobileMe address instead of my Apple ID... Just a thought.
     

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