Apple TV won't Sync

Discussion in 'Apple TV and Home Theater' started by Kcissem D, Apr 12, 2010.

  1. macrumors member

    Joined:
    Apr 6, 2010
    #1
    After thinking about it for awhile i bought a apple tv today and i'm already starting to regret it. I can't get the thing to sync with Itunes. I've tried it wirelessly, hardwired, straight in, etc and each time it say some error to do with port 3689. I don't use a firewall and don't think it is a router as it wouldn't sync even when connected straight to the apple tv box itself bypassing all other network elements. I can stream to it just fine, it's the syncing that is causing all my issues. any ideas?
     
  2. thread starter macrumors member

    Joined:
    Apr 6, 2010
    #2
    nevermind, i figured it out
     
  3. macrumors member

    rogervzv

    Joined:
    Aug 18, 2009
    Location:
    Huntington Beach, CA
    #3
    What was the problem?

    I love my two Apple TVs!
     
  4. thread starter macrumors member

    Joined:
    Apr 6, 2010
    #4
    i had the integro virus barrier installed and was causing it to block the port apple tv needed.
     
  5. macrumors 6502a

    drummerlondonw3

    Joined:
    Feb 10, 2008
    Location:
    London
    #5
    when they work they work great but they can be a bit temperamental :)
     
  6. macrumors 603

    MacBoobsPro

    Joined:
    Jan 10, 2006
    #6
    Quote of the day!
     
  7. macrumors newbie

    Joined:
    Apr 14, 2010
    #7
    I've got the same problem. ATV no longer shows in iTunes since installing Integra and the sync is patchy, rather than impossible.

    So what was the fix? Did you remove Integra or change one of the settings to enable the Apple TV sync?

    pup
     
  8. thread starter macrumors member

    Joined:
    Apr 6, 2010
    #8
    i just simply disabled the real time monitoring feature.
     
  9. macrumors 65816

    munkees

    Joined:
    Sep 3, 2005
    Location:
    Pacific Northwest
    #9
    I found the IPV6 being switched on, gave me all kinds of sync problems, switch it of in network setting and it works just fine.
     
  10. macrumors newbie

    Joined:
    Apr 14, 2010
    #10
    Job done

    I've changed the IPV6 to off and hey ho, ATV is seen in iTunes and starts syncing straight away. Looks like that's a fix!:eek::eek::eek:

    Pup:D
     

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