Apple TV3 crashes every time connected to TV

Discussion in 'Apple TV and Home Theater' started by ParagJain, Mar 31, 2013.

  1. macrumors 6502

    Jul 24, 2011
    My Apple TV3, bought from Australia, currently in India about 3 months back.
    It crashes every time I connect it to TV. I need to do a full restore to get it back working. Also, many time doing the restore I get 1611 and error 9.

    Anyone who can give me clues, i just don't know where to start looking for problems. Apple Tv, HDMI Cable, software restore, TV, etc ??
  2. macrumors 603


    Does it still crash after a restore, this is not clear.

    If it is the HDMI it would be simple to just try another Cable.
  3. thread starter macrumors 6502

    Jul 24, 2011
    #3 does crash..

    Process is;

    I restore to latest firmware -> connect to tv, see for some time -> Apple TV sleeps -> when i wake up/restart, its crashed.

    it displays apple logo over and over again.

    The only way to recover from this is another restore to latest firmware.

    I tried with 2 HDMI cables. Any specifications of type of cable to be attached between apple tv and tv ??
  4. macrumors 603


    Just try the other HDMI, no one can tell you right now.
    Or, is it your TV which makes the AppleTV crash, just a hunch, unlikely though.
  5. thread starter macrumors 6502

    Jul 24, 2011
    Okay will try with a new HDMI;

    I thought so as well that TV could be a problem. My LCD TV is old, about 4 years old.

    Thanks for the inputs ...
  6. macrumors 603


    4 Years is not old, I don't think it is the TV though, would be very strange.

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