Apple TV3 crashes every time connected to TV

Discussion in 'Apple TV and Home Theater' started by ParagJain, Mar 31, 2013.

  1. macrumors 6502

    Joined:
    Jul 24, 2011
    #1
    My Apple TV3, bought from Australia, currently in India about 3 months back.
    It crashes every time I connect it to TV. I need to do a full restore to get it back working. Also, many time doing the restore I get 1611 and error 9.

    Anyone who can give me clues, i just don't know where to start looking for problems. Apple Tv, HDMI Cable, software restore, TV, etc ??
     
  2. macrumors 603

    justperry

    #2
    Does it still crash after a restore, this is not clear.

    If it is the HDMI it would be simple to just try another Cable.
     
  3. thread starter macrumors 6502

    Joined:
    Jul 24, 2011
    #3
    Yes..it does crash..

    Process is;

    I restore to latest firmware -> connect to tv, see for some time -> Apple TV sleeps -> when i wake up/restart, its crashed.

    it displays apple logo over and over again.

    The only way to recover from this is another restore to latest firmware.

    I tried with 2 HDMI cables. Any specifications of type of cable to be attached between apple tv and tv ??
     
  4. macrumors 603

    justperry

    #4
    Just try the other HDMI, no one can tell you right now.
    Or, is it your TV which makes the AppleTV crash, just a hunch, unlikely though.
     
  5. thread starter macrumors 6502

    Joined:
    Jul 24, 2011
    #5
    Okay will try with a new HDMI;

    I thought so as well that TV could be a problem. My LCD TV is old, about 4 years old.

    Thanks for the inputs ...
     
  6. macrumors 603

    justperry

    #6
    4 Years is not old, I don't think it is the TV though, would be very strange.
     

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