Apple warranty claims vs. others

Discussion in 'General Mac Discussion' started by rdowns, Mar 24, 2004.

  1. rdowns Suspended

    rdowns

    Joined:
    Jul 11, 2003
    #1
    Thought some of you might find this interesting. The table is a bit of a mess but I removed non computer manufacturers from the list. You can find the full story and table at http://www.warrantyweek.com/

    Columns are (1) Warranty claims in 2003 (2) Claism as a % of product sales and (3) Warranty Months in Reserve

    Top 50 U.S.-Based Warranty Spenders
    Full Calendar Year, 2003
    * Warranty Claims as Warranty-
    * Claims Percent of Months in
    **Company 2003 * Prod Sales* *Reserves*
    **Lexmark International Inc. $168m 9.6% 11
    ***Maxtor Corp. $242m 5.9% 7.6
    **Gateway Inc. $154m 5.0% 3.2
    **Sun Microsystems Inc. $373m 4.9% 8.9
    **Applied Materials Inc. $203m 4.5% 5.4
    **Hewlett-Packard Co. $2,386m 4.0% 10
    **Avaya Inc. $65m 3.9% 5.2
    **IBM Corp. $870m 3.1% 10
    **Dell Inc. $943m 2.7% 18
    **Nortel Networks (1) $169m 2.3% 15
    **Seagate Technology $142m 1.9% 13
    **Cisco Systems Inc. $314m 1.8% 8.6
    **Agilent Technologies Inc. $76m 1.5% 11
    **Apple Computer Inc. $74m 1.2% 11
    **Lucent Technologies Inc. $162m 0.9% 62
    **Motorola Inc. $178m 0.7% 25
    **ArvinMeritor Inc. $57m 0.6% 20
    **Subtotal Top 50 $19,539m 2.5% 17
    **Total All Mfgs. $23,515m 1.8% 17
     
  2. Counterfit macrumors G3

    Counterfit

    Joined:
    Aug 20, 2003
    Location:
    sitting on your shoulder
    #2
    So the percentage is of total sales I gather? I'm kind of surprised to see Sun at 4.9%, but but not at all surprised to see Gateway at 5.0%. Well, okay, a little surprised as I would have expected higher :D
     

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