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Apple wins laptop tech-support showdown

Discussion in 'MacBytes.com News Discussion' started by MacBytes, Aug 9, 2009.

  1. macrumors bot



    Category: Apple Hardware
    Link: Apple wins laptop tech-support showdown
    Description:: If a top-notch customer support program is high on your list of features when buying a new computer, you should be looking at a Mac, according to a new ranking.

    Posted on MacBytes.com
    Approved by Mudbug
  2. macrumors 68000


    Course you should look at a mac for a expensive laptop? Is there another brand with a mix of style and function at high price? No. Cheap,Ugly, and average is the PC world :p

  3. macrumors 604


    I'd just like to say that you get what you pay for. :)
  4. macrumors regular


    Exactly, I agree
  5. macrumors 68000


    Props to Apple. They should have more than 30 days of phone support though.
  6. macrumors 68000


  7. macrumors Penryn


    Apple's KB is good for hunting down solutions. Sadly, I've only used Dell or HP for hunting down motherboard specifications and service manuals. It'd be nice if Apple updated the Developer Note's more often or provided the service manuals as well.

    I'm not too fond of having to ship your notebook off or take it to a store for repairs vs. on-site NBD.

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