Applecare and Mighty Mouse

Discussion in 'Mac Accessories' started by craigatkinson, Jul 17, 2006.

  1. craigatkinson macrumors regular

    craigatkinson

    Joined:
    Jan 31, 2006
    #1
    O.K., I think my might mouse has finally had it. I tried all the tricks that have been talked about in the forums where you clean the scroll wheel, blow it out, shake it upside down, and throw it up against the wall (those are all true except the last one of course). None of the tricks are working anymore, it just simply won't scroll down. Does anyone know if applecare will take care of this, or does apple consider the mighty mouse a perishable item?
     
  2. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #2
    I would imagine that AppleCare would replace your Might Mouse, but I think that you should just consider going with a new mouse. :eek: :)
     
  3. craigatkinson thread starter macrumors regular

    craigatkinson

    Joined:
    Jan 31, 2006
    #3
    I only have the one year warranty. I'm trying to figure out how to get them to repair my mighty mouse without having to call them. I can't call them because I'm outside of the 90 day phone service. They don't make it easy on their website to figure that out.

    I'm not going to buy a new mighty mouse until they come out with the wireless mighty mice. Can you call a computer mouse in the plural, mice?


     
  4. ghall macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #4
    I tried, but they told me just to get a new one. They said there was a $50 diagnostic fee.
     
  5. craigatkinson thread starter macrumors regular

    craigatkinson

    Joined:
    Jan 31, 2006
    #5
    Was your computer still under applecare?

     
  6. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #6
    Just to clarify, is this a Mighty Mouse that came with your computer?

    Are you close enough to an Apple Store that you could stop by the Genius Bar and have them take a look at it?
     
  7. craigatkinson thread starter macrumors regular

    craigatkinson

    Joined:
    Jan 31, 2006
    #7
    Yes it did come with my computer. No I'm not close enough to an Apple Store. I live out in the middle of nowhere in the great state of Idaho. The closest Apple Store is in Seattle.

     
  8. amacgenius macrumors 68000

    amacgenius

    Joined:
    Aug 3, 2005
    Location:
    Buffalo, NY
    #8
    I had a Mighty Mouse that didn't come with my computer, and the scroll wheel died, (I know this isn't an option) but I took it into my retail store, they ordered a replacement for Apple then after the weekend I went and picked up my brand new Mighty Mouse, no questions asked, I just told them the scroll wheel stopped working :).
     
  9. craigatkinson thread starter macrumors regular

    craigatkinson

    Joined:
    Jan 31, 2006
    #9
    I so wish I lived near a retail location. I wonder if I could take it to the university bookstore who sells apple computers and have them send it in for me? Do you think that would work?

     
  10. puckhead193 macrumors G3

    puckhead193

    Joined:
    May 25, 2004
    Location:
    NY
    #10
    if it came with your computer, it should be covered. But i think you should take igary method and run it over with your car
     
  11. ghall macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #11
    Yes it was, and still is. Please don't tell me I could have got a replacement for free.
     
  12. ironic23 macrumors 6502

    Joined:
    Feb 8, 2006
    #12
    Get a MS mouse instead! :p I think people here are gonna kill me, but i myself like the egronomics of the MS mice.
     
  13. TheAnswer macrumors 68030

    TheAnswer

    Joined:
    Jan 25, 2002
    Location:
    Orange County, CA
    #13
    Try this only if it's not covered by Applecare and you are just about to go buy a different mouse:

    I don't know if you've actually gone through the process of opening up the mouse and unscrewing the ball assembly. It's the absolute last resort (short of buying a new mouse), but it can be done. I don't know if there is a thread about it on here or not, but googling for "Mighty Mouse disassemble" with get you a few hits with a few techniques. I've done it once (when my mouse quit on Christmas Eve :eek:)...lots of little things to clean and keep track of. :(

    Hopefully I'll be covered though and you won't have to do it.
     
  14. Electro Funk macrumors 65816

    Electro Funk

    Joined:
    Dec 8, 2005
    Location:
    The Opium Garden
    #14
    my scroll wheel has recently taken a dump on me as well... its only 5-6 months old.... might just have to swing by the Apple store soon...

    works sometimes... but when it does work, it seems jumpy and sticks alot...
     
  15. jeffy.dee-lux macrumors 6502a

    Joined:
    Nov 19, 2003
    Location:
    montreal
    #15
    ya... just today, i've had the same problem. I've tried all the tricks i could find on the net short of cracking it open, can scroll up, side to side, but not down.
    It came with my 17 inch intel iMac back in January... i didn't get the extended coverage yet, they told me i could wait a year to decide on that, but this should still be covered under the 1-year thing right? But are you guys saying that even though its covered, they'll still charge me to figure out what's wrong? That sounds like a pretty ****** warrantee, or at least one that's only good for expensive problems. Right now though, a new mouse is pretty expensive for me. Seems like if its a common problem, apple should take care of us on this.
     
  16. timmyb macrumors 6502

    Joined:
    Feb 2, 2005
    Location:
    United Kingdom
    #16
    If you buy a mighty mouse from the online store and it breaks, can you just take it in to a retail store and get it replaced then?
     

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