AppleCare. Do you have it?

Discussion in 'MacBook Pro' started by dvader, Feb 18, 2007.

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AppleCare...Do you have it? Thoughts?

  1. Yes and glad I got it

    36 vote(s)
    45.6%
  2. Yes but I didn't need it

    9 vote(s)
    11.4%
  3. No but I wish I got it

    4 vote(s)
    5.1%
  4. No and I didn't need it...yet (knock on wood)

    30 vote(s)
    38.0%
  1. dvader macrumors regular

    Joined:
    Feb 17, 2007
    #1
    In the other poll about loving your macbook, I read how some people will start threads about negative things happening to your MBs/MBPs. People won't write about how everything is going well.

    In light of that, I'm wondering what people's thoughts were on AppleCare. If there are more people who are happy with their MBs/MBPs then do you regret getting the AppleCare (if you purchased it)?
     
  2. SBik2 macrumors 6502a

    SBik2

    Joined:
    Jul 14, 2006
    Location:
    /private/var/root
    #2
    yes and im glad i got it! saved me 375$:D :D
     
  3. lancestraz macrumors 6502a

    lancestraz

    Joined:
    Nov 27, 2005
    Location:
    RI
    #3
    Yes I got it.
    No I haven't used it.
    No I won't need it.
    Unless I didn't get it.
     
  4. Steven Jackson macrumors 6502

    Joined:
    Dec 8, 2006
    Location:
    Lincoln, U.K.
    #4
    Yes, and glad I got it.

    I've only had one repair done, but that in itself would have cost more than the AppleCare.

    You MUST get it...

    Steve.
     
  5. Aniej macrumors 68000

    Aniej

    Joined:
    Oct 17, 2006
    #5
    Absolutely, it just paid off!!! Apple is replacing my motherboard and other associated items. I am not happy that I had to use it, but thrilled that I had it for this exact situation.
     
  6. fivetoadsloth macrumors 65816

    fivetoadsloth

    Joined:
    Aug 15, 2006
    #6
    I havnt gotten it for any of my apple compters, and have never needed it yet. Hopefully it stays that way, sometimes it would be nice to have it just for the assurance however.
     
  7. Koodauw macrumors 68040

    Koodauw

    Joined:
    Nov 17, 2003
    Location:
    Madison
    #7
    I have it, and I use it. Sending the laptop in to get a new logic board this week. Now the 2 hours I spent on the phone with apple to get it sent, that did not make me too happy.
     
  8. taylorwilsdon macrumors 68000

    taylorwilsdon

    Joined:
    Nov 16, 2006
    Location:
    Bay Area
    #8
    Don't have it on this guy, but if I keep it for more then a year I'll purchase the care before my time to do so runs out.
     
  9. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #9
    I have it and have used it once to get a battery, display and top casing replaced on my MacBook pro.
     
  10. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #10
    I didn't get it on my iBook - I bought the computer in Florida when they couldn't sell Apple Care. I had planned to buy it in CA - but with the stress of moving and crap, i never got it done.

    I highly regret it - it has a trackpad that needs to be replaced. It would have run out last month - and that is the only issue (other than the stupid keys on the keyboard with no letters left on them :mad: ).

    But, it would have been nice to have a track pad that wasn't possessed.....

    Now that they can sell AC in FL i don't have the issues as before....
     
  11. maxp1 macrumors regular

    Joined:
    Feb 12, 2005
    #11
    I bought two G4 PowerBooks at the same time, one for me, one for family. As an experiment I got Applecare for one and not for the other. The one I didn't buy it for is fine and has been for several years. The other one had a disk drive and a screen replaced about two years after I bought it. So I just got lucky I guess and saved about $800.

    I bought a Mini iPod for my girlfriend but didn't get Applecare. It died about two years after I bought it. True, it was used heavily, but I wish I had gotten the Applecare. I replaced it with a new Nano and if it dies in the next three years, which seems likely, it'll be under warantee. When I bought it I had to ask for Applecare. Thought that was interesting. Maybe they expect that it's going to die and don't want to be on the hook for as many units as they would be if they were pushing the extended warantee.
     
  12. iJawn108 macrumors 65816

    iJawn108

    Joined:
    Apr 15, 2006
    #12
    No I haven't gotten it yet, but I will before my 1 year is up.
     
  13. calculus Guest

    calculus

    Joined:
    Dec 12, 2005
    #13
    I never bother with it. I buy my macs from John Lewis in the UK as they come with a 2 year warranty. Over the last 7 years I have bought three different macs and never had a problem with any of them.
     
  14. e12a macrumors 68000

    e12a

    Joined:
    Oct 28, 2006
    #14
    you need to add one more selection...

    Yes, i've got it and i dont need it yet. = me.
     
  15. 00hkelly macrumors 6502

    Joined:
    Nov 15, 2006
    #15
    i have never ever understood apple care, what is the point in getting a care plan which only covers any manufacturers defects for an extra 2 years when for the same price (and sometimes less) you can get an independent insurance plan which covers accidental damage etc. covering apple care and extending way beyond it.

    for those in the uk this is the company that i use http://www.cusc.co.uk
     
  16. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #16
    Always and forever, on every Apple and Apple Display that I own.
     
  17. mistyz23 macrumors member

    mistyz23

    Joined:
    Feb 10, 2007
    #17

    I'm with you on that. I found out about that after I paid a crazy amount for my manufacturer's warranty on a VW GTI and found out.. holy cow, you can pay a fraction of that for the same product through a different company. Turns out, those insurance plans are available on most things you can buy.
     
  18. phungy macrumors 68020

    phungy

    Joined:
    Dec 5, 2006
    Location:
    FL/NY/TX
    #18
    I plan on purchasing Applecare if the new Macbook/Pro line doesn't appeal to me.
     
  19. amycishere macrumors 6502

    Joined:
    Feb 1, 2007
  20. 63dot macrumors 603

    63dot

    Joined:
    Jun 12, 2006
    Location:
    norcal
    #20
    i was an applecare warranty tech and i worked for an applecare warranty business (ironically owned by michael dell in texas)

    never did we have to fix a mac, in all of central california from the coast to the nevada border, in the year my boss was there

    so i can say macs are far more stable than the pc lot...we fixed plenty of dell machines

    of course, we did not serve the larger bay area or los angeles metropolitan district, but i am sure macs were far more reliable than the pc world

    but that's from official repair calls and doesn't mean that mac users didn't come across issues that they eventually fixed themselves

    personally, since using an apple II in the 1970s until now, 2007, i have never needed applecare, not once....but then again i am a former warranty tech, as mentioned already, and former phd computer engineering student :)
     
  21. mooncaine macrumors regular

    Joined:
    Dec 19, 2004
    #21
    That's a new idea to me, and I'd like to know more. I'm curious whether either of you has ever filed a claim [i.e., did you ever receive a benefit from this insurance you're describing?].

    How does the process of convincing your insurer to pay you for a computer repair compare to getting service from AppleCare, in terms of the time and effort asked of you?
     
  22. PDE macrumors 68020

    Joined:
    Nov 16, 2005
    #22
    I always buy my computers with my visa platinum card - most gold and above offer this service. That gives me, for free, one extra year warranty. After that, if I still want, I can add three more years for under $200. The extended coverage covers everything that Apple's first year warranty covers and also:

    - has a no lemon policy which replaces the computer if it needs repair for the same issue three times.

    - has lightning surge insurance

    - allows you to take it to any repair facility, including Apple, to get it repaired

    - gives you the option to get a replacement if the repair costs are going to be more than 75% of the original value ( I think that's the number, but not sure).

    - Never questions you or implies that you were responsible for a problem


    I've used this service on many occasions and it's always been amazingly great - great service, fast reimbursements and NO hassle. EVER!


    Given my recent poor experience with Apple products, out of principle I refuse to pay Apple any more money to cover repair in the long run because of shoddy assembly, low quality parts etc. I also feel that for the high price we pay for MBPs and other high end systems from Apple, we should get three years warranty automatically.
     
  23. dvader thread starter macrumors regular

    Joined:
    Feb 17, 2007
    #23
    why don't we all just do this (assuming we can get gold cards)?
     
  24. MacFan25863 macrumors 6502a

    MacFan25863

    Joined:
    Jun 20, 2004
    #24
    Ever since my Powerbook's hard drive failed and I had to replace it, I've bought AppleCare for every Mac I own. I like the peace of mind that comes with it.
     
  25. holamiamigos macrumors 6502a

    Joined:
    Aug 10, 2006

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