AppleCare for iPod

Discussion in 'MacRumors News Discussion (archive)' started by MacRumors, Nov 21, 2003.

  1. macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    As previously reported, Apple is now offering AppleCare for the iPod from their online Apple Store.

    The new service from Apple costs $59.00 and offers two years of coverage for the "iPod and its original included accessories (excluding the carrying case) that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification".
     
  2. macrumors 6502a

    yoman

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    #2
    $59!!!

    That's a little high
     
  3. macrumors regular

    Joined:
    Jul 17, 2002
    #3
    Does this apply to new purchases only?


    Wonder if I could have used that instead of buying a seperate battery for 59. Oh well.


    "This comprehensive plan is available for all iPod models within their one-year limited warranty that connect to either Macintosh computers or Windows PCs."


    Found my answer.
     
  4. macrumors 6502a

    yoman

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    #4
    $47 if use education discount

    Hmmm....
     
  5. arn
    macrumors god

    arn

    Staff Member

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    Apr 9, 2001
    #5
    this may depend on how much you use your iPod and the average life of that battery.

    $59 is actually cheaper than I thought it would be... but it only offers it for 2 years (not 3).

    If your battery depletes the 50% within 2 years, it's worth it... otherwise, you may end up paying for it and for the battery replacement if it depletes problems after the 2 year period. (though you still get the protection benefit during those two years for other defects)

    arn
     
  6. macrumors 6502a

    crap freakboy

    Joined:
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    nar in Gainsborough, me duck
    #6
    Not available at AppleUK Store...surprised me?
    Hope its just a delay rather than our American cousins getting the best deal from Apple, then again you have got Bush as President so I suppose its 'swings and roundabouts':)
     
  7. macrumors 6502a

    yoman

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    #7
    I mentioned it was high in comparison with Best Buy's coverage which is 4yrs for $40, however I realize that you get no covered tech support from Apple through BB.
     
  8. macrumors 65816

    1macker1

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    #8
    50% battery depletion

    What type of Tom Foolery is apple trying to pull.
     
  9. macrumors 6502a

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    Baltimore & NYC
    #9
    All iPods still under 1 year warranties are eligible for the APP.

    I happen to think it's an EXCELLENT value. :)
     
  10. macrumors newbie

    Joined:
    Oct 16, 2003
    Location:
    Toronto, Canada
    #10
    Is this misleading?

    Does anyone else find the way that Apple has worded this to be potentially misleading? (marketing tricks?)

    As measured from the date of original purchase, you get 2 years in *total*.

    But seeing as the iPod already has a one-year warranty (unless I'm mistaken), then basically, what you are really buying is a one year warranty extension.

    I'm not arguing this is good or bad, just trying to read past the marketing so I can understand what you are really getting.

    victor
     
  11. macrumors 68040

    gwuMACaddict

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    washington dc
    #11
    this seems like a total rip to me... is the battery life issue really getting that out of hand?
     
  12. macrumors 6502

    Joined:
    Oct 21, 2003
    #12
    2 years? Sounds like most people have issues with their iPod after 3 years.
     
  13. macrumors 6502

    Joined:
    Nov 22, 2002
    Location:
    San Francisco
    #13
    This is what I have been saying! I mean really Apple... c'mon!

    I'm not buying an iPod until I get a little more quality assurance!
     
  14. macrumors newbie

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    Raleigh, NC
    #14
    How would you know? iPods are barely 2 years old!
     
  15. macrumors 6502

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    Berkeley, CA
    #15


    ....the ipod is only 2 years old. It was launched in october 2001.:eek:

    edit: sorry spaced, didnt see your post
     
  16. macrumors 68000

    Lancetx

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    Texas
    #16
    So in essence, you're paying $59 for a one year extended warranty, for a grand total of just 2 years total coverage. I think I'll pass...
     
  17. macrumors member

    Joined:
    Sep 16, 2003
    #17
    59 dollars? This is pretty steep, especially for such weak coverage on the battery (since this will most likely be the majority problem on an iPod). Dell's 2Yr Warranty is $49. And they also offer an Accidental Damage Service for $29 Totaling $78. All this for just $19 dollars more than Apple’s 2Yr Warranty. Pay attention Apple!
     
  18. macrumors 68000

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    Sacramento, CA, USA
    #18
    Does anyone know if the FireWire cable that comes with a Mac version iPod is covered under the one year warranty? Mine is defective.....thanks.
     
  19. arn
    macrumors god

    arn

    Staff Member

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    #19
    Ah.... then I guess battery issues due surface within 2 years... in which case, this service may be well worth it if you plan on using the iPod much.

    My reasoning is that people are complaining about battery problems with their iPods which are at most 2 years old... battery replacements (3rd party) are $50 + you have to replace it.

    For $59, you can get Apple to do it and get coverage otherwise.

    (That being said, I'm personally not an extended warranty purchaser in general)

    arn
     
  20. macrumors member

    Joined:
    Sep 2, 2003
    #20
    Hmm, they announce a $99 battery replacement fee, then this... was that designed to scare people into buying Applecare that they may never use?

    For a device like this, I would use the retailer's warranty, which should last longer, cost less, and gives you a decent chance of a free upgrade in the future should your iPod die.

    Plus, this is just a one-year extension! My battery will probably not drop to 50% usefulness by then. Basically, this is a real extended warranty, extended just long enough that it won't cover the most common and expensive replacement, the battery. They are going to make a ton of money on these if people buy them, because it doesn't look like it will drastically increase the number of units they have to fix.
     
  21. macrumors 65816

    1macker1

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    #21
    And you see in the fine print where they can replace the damaged part/battery with a refurb part/battery.
     
  22. macrumors newbie

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    Location:
    Raleigh, NC
    #22
    TROLL! Who cares about what Dell is doing? An accidental damage warranty isn't going to sway many people to buy that crap Dell is hawking. If people want an iPod, they are going to buy an iPod, questionable extended warranty or not. People have already proven that they are willing to pay more for the player anyway!
     
  23. macrumors 65816

    1macker1

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    #23
    I think walmart need to start selling iPods...they take back anything at anytime, no matter what the problem is.
     
  24. macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #24
    spaced: brooklyn isn't being a troll, but it's rather pointless to do comparisons to dell's protection plans.

    both apple and dell hired actuaries and came up the optimal point for price, coverage length, coverage extent, etc. just because one is priced higher or lower doesn't make that company more or less evil/stupid/wrong/"not catering to consumers" yada yada yada...

    in fact, given how good actuaries are in combining all the information on repair costs, frequencies, etc., the price of apple's ipod APP says more about iPods than the other way around.
     
  25. macrumors 68030

    themadchemist

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    Location:
    Chi Town
    #25
    I'd rather get 2 years of a REAL warranty for 59 dollars than 4 years of a FRAUD warranty for 40.
     

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