AppleCare for the iPhone Now Available

Discussion in 'iOS Blog Discussion' started by MacRumors, Jul 24, 2007.

  1. macrumors bot


    Apr 12, 2001

    Apple posted more details for AppleCare for the iPhone today and is now available for purchase from the Apple Store.

    Each iPhone comes with one year of hardware repair coverage and up to two years of technical support. AppleCare for the iPhone extends your repair coverage to two years from the original purchase date.

    You can purchase the AppleCare plan for the iPhone anytime within the one-year limited warranty. AppleCare, however, does not cover accidental damage.

    Article Link
  2. macrumors 68000


    May 31, 2006
    London Town
  3. macrumors 6502a


    Apr 21, 2004
    Interesting to see complimentary support comes with 2 years of Telephone support.

    Does Applecare on your iPhone cover loaner phones for free if it needs repair, or will I still need to pay $29 for that?
  4. macrumors regular


    Jan 26, 2007
    Parkville, MD
  5. macrumors newbie

    Jun 26, 2007
    but will it include free rental of an iPhone if yours has to be taken in for repair?
  6. macrumors 68000


    Jun 29, 2007

    I dont have applecare yet and had to send my phone in to be fixed and they gave me a loaner phone for free.

    I'm posting from it
  7. macrumors member

    Feb 8, 2007
    Saskatoon, SK
    just FYI, the AppleCare also covers the battery, so if in the first two year the battery dies, its still covered too. :)
  8. macrumors 68020


    May 7, 2003
    Saint Augustine, FL
    I'm not getting Applecare again. They're pretty diligent about finding an excuse to NOT cover it. I had a broken screen once, and they found "drops of liquid" under the keyboard (clearly unrelated to a recent screwy screen), and so i wound up buying a new blackbook. The new blackbook quit battery charging, and they won't cover it because I installed one of those stupid Quickertek antenna boosters (but, I knew I screwed my warranty with it..)
  9. macrumors regular

    Jun 10, 2007
    Québécois land! :)
    Wow, this really sucks for these guys and gals... why isn't AC:apple: purchasable in these states?
  10. macrumors regular

    Chris Grande

    Jun 17, 2003
    I'd like to know also why people in those states can't buy it. That really stinks.
  11. macrumors newbie


    Jul 22, 2007
    Apple Valley, CA
    Covers iPhone & iPhone Bluetooth hands-free headset and included accessories.

    Thats a good deal if you have the Apple Bluetooth headset.
  12. macrumors 6502a


    Feb 9, 2003
    Durham, NC
    That's because AT&T is providing the phone support and because, like an iPod, if it's not working right and a restore doesn't fix it, the only option is replacement, so "technical" phone support can't do much.

    My guess is that your machine showed obvious signs of abuse. I've never had any problems getting service for any of my machines, even after I've cracked the cases open to upgrade (and then downgrade, for service submission) components. 90% of the time, they didn't even check for unassociated modification/wear.

    My guess is that it has to do with the states' laws regarding insurance programs.
  13. macrumors 68030


    Jun 28, 2007
    Good question but I didn't see anything there that indicated the plan included a loaner phone so it looks like the answer is no :apple:
  14. macrumors regular

    Feb 9, 2005
    Milford, MI
    No, it isn't.

    Case in point:
    American Express (and many other cards) automatically extend the warranty on anything you buy.

    By buying my iPhone and Bluetooth headset on my Blue Cash card, I got the warranty extended from one year to two years for free and $10.92 cash back.

    $70 for an additional year that doesn't even cover a loaner phone seems like a rip off to me.
  15. macrumors 6502a

    Jun 25, 2007
    College Station, Tx
    agreed, that is a rip off, i just pay 5 dollars a year through the car insurance company
  16. macrumors 6502

    Apr 18, 2004

    I've used Applecare on my laptops about five times now and have never had any kind of problem. I even got a brand new macbook pro when my 2 year old powerbook's internal power supply fried because they said the part would take over a week to come in and they didn't want me to have to wait that long. I'm VERY happy with Applecare. I think they are only diligent about finding an excuse not to cover things when there is obvious misuse or abuse of the product.

    I'm debating about the Applecare on the iPhone. Which is better do you think? Applecare or just getting it insured with my insurance company for cheap...or both?
  17. Guest


    Apr 26, 2005
    Los Angeles, CA
    Exactly the same thing happened to me! I sent mine in to get a new optical drive because my discs were getting stuck, and they sent it back saying there was "liquid damage" inside the case. I never even drank near that think. Of course, when they sent it back, the case wasn't put back on evenly, things were bent, and screws that hold the top case to the bottom were stripped and fell out.
  18. macrumors 6502a

    Jun 25, 2007
    College Station, Tx
    agreed, i'll wait until june 08 to buy mine
  19. macrumors 68040


    Mar 15, 2005
    What sucks about iPhone is they aren't letting you setup repair through the online system like iPod. At least then you could make the decision, instead of a phone rep, or store rep.
  20. macrumors newbie

    Jul 2, 2007
    Tuscaloosa, AL (Roll Tide!)
  21. macrumors newbie

    Mar 20, 2008
    My iPhone shocked me (mildly) and then....

    It was strange! I was on the phone (not underwater) and I got a tiny shock on my cheek. It startled me and I dropped my phone. Needless to say, the top of the screen cracked, but it doesn't affect usage in any way. It's the cosmetic crack that I'm unhappy about resulting from the shock to my face (Yow!)

    Do you think Apple would help me get this repaired?

  22. macrumors 6502


    Jul 17, 2007
    East BF, TN
    Sure, for a price.

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