AppleCare LCD Question

Discussion in 'MacBook Pro' started by aaron.lee2006, Feb 17, 2007.

  1. aaron.lee2006 macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #1
    What is Apple's statement on when a LCD will be replaced for dead pixels. I have like 5 but I can live with it. I just want to know incase I can get a new screen.
     
  2. risc macrumors 68030

    risc

    Joined:
    Jul 23, 2004
    Location:
    Melbourne, Australia
    #2
    Apple like most companies are extremely secretive when it comes to their dead pixel/stuck pixel policy.

    http://docs.info.apple.com/article.html?artnum=22194 - which is the official guide doesn't mention anything specific at all.

    ...If you suspect your display contains a high number of pixel anomalies, take your Apple product to an Apple Authorized Service Provider for closer examination. There may be a charge for the evaluation.

    Very helpful. :rolleyes:

    Having said that if i had a LCD with 5 stuck or dead pixels I wouldn't be "living" with it!
     
  3. aaron.lee2006 thread starter macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #3
    ha i just did a recount... one of the areas takes up 4 dead pixels, one takes up 2, another takes up 1 and then another 1 and 5 more on black screens. lol this sucks.

    Total: 13 dead/stuck
     
  4. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
  5. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #5
    Personally I'd have had that replaced immediately, but it's your call - you're the one that has to use it.
     
  6. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #6
    I had roughly 10 or 11 on my last MacBook Pro LCD and I got it replaced when I sent it in to Apple. So you should definitely be able to get it replaced. I suggest taking it in to the Genius Bar.
     
  7. aaron.lee2006 thread starter macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #7
    I have some black ones and white ones. Some look brown and sort of smuged. BUt they are definately under the display. My dad is gonna drive me down later this week.
     
  8. aaron.lee2006 thread starter macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #8
    One more quick note. Most of these have devloped over the past 3 months.
     
  9. rambosou macrumors newbie

    Joined:
    Feb 14, 2007
    Location:
    Ohio
    #9
    hmm

    i dont have a mac but i was considering getting one, do all of their displays frequently get dead pixels?? im considering the mac book pro...
     
  10. aaron.lee2006 thread starter macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #10
    All LCD's tend to have dead pixels... It's all luckof the draw. You'd be heading the same way if you bought a PC laptop. MacBook Pro is still a great machine.
     
  11. iW00t macrumors 68040

    iW00t

    Joined:
    Nov 7, 2006
    Location:
    Defenders of Apple Guild
    #11
    Don't let your experiences with the high quality parts used in Macs deceive you, I actually never gotten a deal pixel on a non Apple branded device in my entire life.

    LCD technology is not rocket science in 2006. Some manufacturers like Philips even guarantees you zero defects, not dark pixels, not stuck pixels, nothing at all, on their panels.

    Apple just cheaped out with inferior components, it is that simple.
     
  12. kufel macrumors newbie

    Joined:
    Feb 16, 2007
    Location:
    New York
    #12
    man, that's a lot of pixels, I would make an appointment at the Genius Bar they can run apple's LCD tester, and verify themselves] or call AppleCare and state your case to them. I think you can get your LCd replaced.
     
  13. rambosou macrumors newbie

    Joined:
    Feb 14, 2007
    Location:
    Ohio
    #13

    I would have to agree with this... I have had 3 different LCD monitors and 2 notebooks (all Windows based machines) and have only experienced one dead pixel the whole time. My roommate on the other hand has an hp notebook with 3 whole rows of pixels that are dead... maybe just unlucky by chance. Not quite sure, either way I might take this into consideration if I purchase a MBP in the future, I cannot live with dead pixels haha.
     

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