AppleCare Plus for Portables?

Discussion in 'MacRumors News Discussion (archive)' started by MacRumors, Dec 1, 2003.

  1. MacRumors macrumors bot


    Apr 12, 2001
    ThinkSecret reports that Apple is planning on introducing an extended warranty for Mac Laptops that would also cover accidental damage.

    Apple recently introduced "standard" AppleCare for their iPod. The standard AppleCare warranty does not cover accidental damage. While ThinkSecret does not provide pricing information for the upcoming program, they expect it to arrive by June 2004.
  2. AirUncleP macrumors regular

    Dec 19, 2002
    I could see a lot of "accidents" happening if this is for real.
  3. DTphonehome macrumors 68000

    Apr 4, 2003
    AppleCare is too pricey as it is

    It's way too expensive the way it is now, so why would we want to pony up the extra dough for some more coverage? Third-party warranties usually cost much less and cover way more than AppleCare.

  4. pbooktebo macrumors member

    Aug 12, 2003
    SF Bay Area
    wonder what the price is?

    With coverage like this, I wonder how much they'll charge for it.

    Really what I wonder is how strict they'll become on regular AppleCare. The stories are legion of the many times that it is hard to tell if it was user abuse, but Apple covered it anyway. I hope that doesn't change.

    AppleCare is already much more expensive for portables, and homeowner's or renter's insurance can cover catastrophic events on a laptop, so this seems like it is aiming at a very narrow band.
  5. QCassidy352 macrumors G3


    Mar 20, 2003
    Bay Area
    $350 for APP on powerbook already... what's this gonna cost, $500+ ?? yikes.
  6. johnnyjibbs macrumors 68030


    Sep 18, 2003
    London, UK
    If this is true, it is just insurance. Maybe Apple is moving into this area because it is another market and stream of revenue.

    You can never stop certain "accidents" (i.e. bogus claims) but there will probably be a no-claims policy and a minimum cost you would have to pay out (i.e. you pay the first ...$/£) for a claim.

    I'd imagine it would be too expensive for me to consider.
  7. ZildjianKX macrumors 68000


    May 18, 2003
    Wait, does standard Apple Care cover iPods now?
  8. Powerbook G5 macrumors 68040

    Powerbook G5

    Jun 23, 2003
    St Augustine, FL
    I would be happy if they kept it the same price for this "plus" service and then offered the regular Apple Care for a lower cost so that the standard protection plan isn't as overpriced. I think that'd make everyone happy.
  9. AmigoMac macrumors 68020


    Aug 5, 2003
    It will be for the avegare+ power user...

    I can see a monthly fee as well or maybe yearly, but will be out of the reach for a lot of users... It's positive and negative for me as well... just, good luck!
  10. ITR 81 macrumors 65816

    Oct 24, 2003
  11. AirUncleP macrumors regular

    Dec 19, 2002
    Re: AppleCare is too pricey as it is

    What Third-Party warranties are you talking about?
  12. mrsebastian macrumors 6502a


    Nov 26, 2002
    sunny san diego
    it will all come down to cost. as posted there are quite a few options to purchase an "insurance" plan for accident coverage. it would be nice for apple to make the standard applecare cost for the plus version and lower the cost for regular applecare.
  13. SiliconAddict macrumors 603


    Jun 19, 2003
    Chicago, IL
    Cool. Its always good to have options even "potentially" expensive ones. I would suggest that people reserve judgement until a price is released.
  14. SiliconAddict macrumors 603


    Jun 19, 2003
    Chicago, IL
    Question. Can't your computer be covered under your home owners insurance and what does that cover?
  15. levl289 macrumors newbie

    Dec 1, 2003
    already done - for much less

    check out - it's an insurance company which specializes in laptops and other computers.

    my iBook is insured to $1400 for only $80 a year, and this covers EVERYTHING.

    if I drop it, it gets stolen, spill coffee on it, or it just breaks on its own accord, they fix it for free and/or give me the money that I have it insured for.

    I've had problems with my GFs laptop, and the turnaround, and repair is FAST.

    AppleCare is nice, but it's expensive, and it doesn't cover enough. The coverage mentioned here is also nice, but it will be exhorbitant methinks.

  16. arnette macrumors 6502


    Nov 22, 2002
    San Francisco
    Re: already done - for much less

    Right.. also my insurance (renter's and car) offers laptop coverage through the home insurance branch of their conglomerate. I haven't checked prices recently but from what I remember years ago it was pretty reasonable. $20 a month maybe? But that may have only covered a completely destroyed machine... I dunno.

    Anyway, I think this is an unfounded rumor that was created on the heels of the iPod AppleCare thing. Most likely too expensive to be practical anyway.
  17. Gonzonia macrumors newbie

    Dec 1, 2003
    Still probably won't be available for home users in Florida.
  18. ~Shard~ macrumors P6


    Jun 4, 2003
    The cost for standard AppleCare seems a bit high already, so what would this "plus" coverage cost? That really adds a lot to the bottom dollar. Plus, if you start covering accidental damage, I'm thinking the number of "accidents" might start increasing... ;)
  19. SilentPanda Moderator emeritus


    Oct 8, 2002
    The Bamboo Forest
    I have car insurance and renters insurance through State Farm. I called them about laptop insurance... if it gets stolen or something like that it's covered under renters insurance... but I also got laptop insurance for it which covers if it gets broken... costs me $2.50 a month... I don't even know that I'm going to get Apple Care for my iBook...
  20. gopher macrumors 65816

    Mar 31, 2002
    Maryland, USA
    Ask your home insurance company. Most do have some coverage of computers, a few ask you pay a little more for the premium if you want computers covered above a certain amount.
  21. gerbilbox macrumors regular

    Nov 30, 2003
    Re: already done - for much less

    Re-read your policy, it does not cover repairs if it "breaks on its own accord," like a logicboard defect or hard-drive failure. It does state that it does not cover things that a warranty normally covers.

    I have Safeware too, and I love it, I am actually waiting for them to ship me a replacement PowerBook after I accidentially spilled tea on my old one (it was really stupid of me). But I also have AppleCare, so I'm pretty much covered for almost anything. It's expensive, but it's not nearly as expensive as buying a new PowerBook.

    Of course, you could always try to trick Safeware into thinking that a busted logicboard was caused by, say, tea and not a manufacturing defect :)

    Anyway, this AppleCare plus sounds really interesting, and if it comes out in June 2004 I might consider it since it's close to the time my Safeware coverage for the year expires.
  22. levl289 macrumors newbie

    Dec 1, 2003
    Re: Re: already done - for much less

    The things mentioned up top were arguably because the machine had problems with it inherent in its design - they didn't complain at all during the several times that I had it fixed. They seem pretty open to just fixing the product if it breaks :)

    (and who am I to complain ;) )
  23. gerbilbox macrumors regular

    Nov 30, 2003
    Re: Re: Re: already done - for much less

    Whatever way works :)

    I just didn't want to be screwed if Safeware ended up being pretty strict about what it does not cover in its policy.
  24. niter macrumors 6502

    Sep 9, 2003
    I am glad they might be doing this. Gateway offers this. While I would not bother for Gateway, I would probably pay for the service from Apple because I feel their stuff is better quailty.
  25. JoeMacDaddy macrumors newbie

    Apr 16, 2003
    Plan 'O Tejas

    This is great news. My wife is horrible with her iBook and would gladly get plus just to cover the damaged power adapters and guard against a fall off of a table or down concrete steps.

    One Happy Camper. (if this is true)

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