AppleCare registration/agreement number

Discussion in 'General Mac Discussion' started by tech4all, Sep 23, 2004.

  1. tech4all macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #1
    I posted this in another thread, but it doesn't appear to be getting any attention.

    Anyways, I just have a quick question. What comes in an AppleCare box? Reason I ask is because I can't seem to find my AppleCare registration/agreement number. I've had my G5, the display and AppleCare since June, and haven't had a reason to use AppleCare yet (luckily). I just opened it today to see what was inside and I have: 1 CD, 2 cards (Quick Refrence Guide and Fact Sheet), and 1 Terms and Conditions paper. Is there anything else that should be in there that I did not list? Because I can't find any agreement/registration number for the AppleCare anywhere in there.

    But I do remember when I bought the G5/display/AppleCare at the Apple Store where I live, the employee got the serial numbers and inputed them into the computer when I got the G5/dislplay/AppleCare.

    Thanks for any info :)
     
  2. yoda13 macrumors 65816

    yoda13

    Joined:
    Sep 26, 2003
    Location:
    Texas
    #2
    I think that they registered you then, When I bought my PowerMac three years ago, they registered me at the checkout, and they did exactly what you described. You can call AppleCare and find out, but I believe that you are registered.
     
  3. tech4all thread starter macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #3
    Ok thats good.

    But on the Quick Reference Guide it says, "When you call Apple, you will be asked to supply your AppleCare Protection Plan agreement number or your Apple Product serial number."

    Since I can't seem to find the agreement number (even though I should have it), I can give AppleCare the serial number to the affected product(s). But even if was already registered, shouldn't I have the agreement number in the box contents somewhere? Does anybody else have something else that I didn't get in the AppleCare box (such as a booklet with the agreement number on it)?

    Thanks again for your help.
     
  4. Zeke macrumors 6502

    Joined:
    Oct 5, 2002
    Location:
    Greenville, SC
    #4
    I actually called Apple about this recently. When you buy applecare at the same time as the computer they give you a kit without an enrollment number and enroll the computer at the time you buy it. Keep the box so you can prove you have applecare and your original receipt if you ever have a problem.
     
  5. jestershinra macrumors regular

    Joined:
    Sep 4, 2004
    #5
    Your situation is fine, and your machine is covered under AppleCare. At certain Apple stores, they auto-enroll you to save you the trouble.

    The same thing happened to me, and I called AppleCare and checked, and sure enough, it had been registered.

    If you buy at a non-apple store, like an retail outlet ( I think that's what Apple calls them.), you will get a registration card as well.
     
  6. tech4all thread starter macrumors 68040

    tech4all

    Joined:
    Jun 13, 2004
    Location:
    NorCal
    #6
    Thanks for the replies!

    I just checked the side panel of the AppleCare box, and it gives a list of contents, which are:

    - AppleCare Protection Plan CD, including TechTool Deluxe

    - Quick Reference Guide and Fact Sheet

    - Terms and Conditions

    - Enrollment Instructions


    From that list, I don't think I have the Enrollment Instructions. So assuming everything is OK and the employee did do it all for me (like you guys said), when or if I ever do use AppleCare (or just check to see if I am enrolled, like jestershinra did), how do I verify my enrollment if I don't have an agreement number? Do I just give them the serial number(s) of my Mac/Display and they'll see if those serial number(s) have a matching agreement number? Seems so easy yet hard :)

    Thanks again! :)
     

Share This Page