I called saturday to buy the "old" 12" powerbooks, so i talked to one of the associates and he gave me this specs for the last powerbook he had.
12" 1.33 G4
256 Ram
60 Hd
Superdrive
all this for 1,376 with taxes.
So i thought that was a good deal so i just ordered. (even when the sales guy told me that he couldn't give me the EDU discount {i don't know why??? } I go to college ) when i cheked my email the next day i didn't have the confirmation email of the order, so called apple and they gave me the order number. 2 hours later i cheked in apple.com my order status and guess what?? they took the superdrive from my order . So i called apple again and i fought with 10 people there and all they could say was "I can't help you let me call some else for you" i talked to 2 managers and they told me "sorry it was and error the computer you ordered doesn't come with superdrive and it's nothing that we can do for you if u want the computer u have to pay $200 more" knowing that the sales person made the erro they didn't do anything for me so after 3 hours of fights i just cancelled the order
i thought they have the best custumer service but.....