Apple's Developer Center Experiences Daylong Outage

Discussion in 'Mac Blog Discussion' started by MacRumors, Jul 19, 2013.

  1. macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
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    Apple's Developer Center has been down for more than a day now, with no word from Apple on the reason behind the outage. MacRumors first began receiving reports of the downtime on July 18, at approximately 7:30 a.m. PT.

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    Since that time, developers have been unable to access the site and cannot visit the forums or download Mac or iOS SDKs, the iOS 7 beta, or the Mavericks beta. Though the Developer Center is offline, Apple's developer site is still accessible.

    While the Dev Center often experiences downtime, many developers have stated on Twitter that the length of the outage is unusual. At this time, there is no indication of when the Developer Center might come back online. "This site is undergoing maintenance for an extended period today," reads the text. "Thanks for your patience."

    Update: Apple has updated the notice on its Developer Center site, noting that developer memberships set to expire during the outage will be extended.
    Article Link: Apple's Developer Center Experiences Daylong Outage
     
  2. macrumors newbie

    Joined:
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    Location:
    Norway
    #2
    New, flatter design?

    The developer site is ripe for a serious overhaul anyway. Guessing we'll see a flatter design like the recently updated online store?
     
  3. macrumors regular

    Joined:
    Oct 11, 2011
    #3
    This sucks, I need to get on there.
     
  4. macrumors member

    Joined:
    Apr 22, 2011
    Location:
    USA
    #4
    same! I have a new app I want to upload and need provisioning profiles, etc from the Dev Center!
     
  5. macrumors 68030

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    Aussie living in Canada
    #5
    I hope they update the user interface a little. It doesn't feel consistent!!
     
  6. macrumors regular

    Joined:
    Aug 6, 2008
    #6
    server crashed?
     
  7. macrumors regular

    Cisco_Kid

    Joined:
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    Location:
    British Columbia
    #7
    I could not agree more, it's time for a refresh for sure.
     
  8. macrumors 6502a

    Joined:
    Oct 3, 2012
    #8
    It's not outage, it's a new fresh redesign of DevCenter from John Ive and his marketing team of designers )
     
  9. macrumors 603

    bedifferent

    Joined:
    Jan 8, 2009
    Location:
    NY
    #9
    Think you're right. Was on the phone last night with Developer Support, trying to revoke certificates and fix the mess my account has oddly become. We both couldn't log on. He put me on hold and came back that they're revamping the ADC sites. We'll see what happens.

    The ADC forums are filled with threads on it. Has anyone been able to access their profiles via Xcode?
     
  10. macrumors regular

    Joined:
    Oct 11, 2011
    #10
    No luck, trying to add a device to the portal via Xcode and it just times out.
     
  11. macrumors 603

    bedifferent

    Joined:
    Jan 8, 2009
    Location:
    NY
    #11
    Hmmm, so the entire system is shut down. That's something I'd expect to happen over night. Either there are technical difficulties or the system is really being overhauled.
     
  12. macrumors 6502

    Joined:
    Apr 15, 2005
    #12
    Pain

    Been wanting to add a device and get a new provisioning profile all day.

    2013 World Tour coming? We can only hope :)
     
  13. macrumors regular

    Joined:
    Oct 11, 2011
    #13
    The system was down yesterday at 4:30pm Central time for me.
     
  14. macrumors 68020

    gmanist1000

    Joined:
    Sep 22, 2009
    #14
    Hopefully a full overhaul. It needs it!
     
  15. macrumors 601

    HiRez

    Joined:
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    Western US
    #15
    Yeah, if you are going to pull an extended, planned outage like this, you really need to notify people well in advance. When your business relies on Apple's developer portals, you can't afford to just all of a sudden not be able to do anything for days. Among the affected components seem to be the ADC Member Center, the developer forums which are the only place you can discuss betas under NDA, SDK downloads, documentation and toolset downloads through Xcode, and probably others. That is pretty crappy. Fortunately I'm not at a point in a project where I need to be accessing the portal, but if I was, I'd be pissed.
     
  16. macrumors 68040

    Joined:
    Nov 12, 2007
    #16
    This isn't likely a planned outage, they probably slapped that on because as many devs know, they usually do announce stuff like this weeks in advance.

    Something must've gone haywire because I'm willing to bet if this is an overhaul, they had a staging environment all ready to switch over to the public interface and something broke, so they took it off and wants to salvage it rather than going back. It's late enough in the week that they rather do it now.
     
  17. macrumors 6502

    Joined:
    Apr 15, 2005
    #17
    New Message

    Definitely not planned.
     
  18. macrumors 65816

    TouchMint.com

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    Phoenix
    #18
    Submitted an update to an app so itunes connect is up atleast.
     
  19. macrumors 601

    HiRez

    Joined:
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    Location:
    Western US
    #19
    Yeah, I do see that now when trying to log into the developer portal. However, the message implies the maintenance itself was planned, it's just taking longer than expected. I would have appreciated an advance notice whenever they are going to do maintenance. But when I try to log into the dev forum, I only see "We'll be back soon", which was just a page load error yesterday, and trying to download command-line tools from Xcode yields an even more cryptic error: "The request timed out."
     
  20. macrumors newbie

    Joined:
    Sep 10, 2011
    #20
    I second that.
     
  21. macrumors 65816

    Joined:
    Apr 21, 2012
    #21
    Maybe they should change the message to

    "We won't be back soon"
     
  22. macrumors newbie

    Joined:
    Apr 17, 2009
    #22
    Overnight where? Not all developers live in North America.

    This doesn't smell planned. I am guessing some type of security issue.
     
  23. macrumors 6502a

    springsup

    Joined:
    Feb 14, 2013
    #23
    Incidentally, iTunes Connect is the thing that most needs an overhaul.

    Google's store provides fantastic analytics. iTunes Connect tells you basically nothing other than some basic sales statistics.

    Apple should at least provide something like TestFlight/FlightPath for the 30% they get. Things like checkpoints would be great to see which features people use most often and to help annotate crash reports.
     
  24. macrumors 604

    chrono1081

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    Location:
    Isla Nublar
    #24
    Figures the one time I REALLY need to access it its down for two days.
     
  25. macrumors 601

    HiRez

    Joined:
    Jan 6, 2004
    Location:
    Western US
    #25
    Well, it's been over a full day now, so overnight(+) anywhere.

    I agree that something must have gone terribly wrong. Whatever happened, it doesn't seem like they were prepared for it. Just hope no information got blown away permanently, like developer accounts, settings, or the very valuable developer forum posts.
     

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